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Join us for a transformative one-day program tailored for operators and managers seeking to refine their troubleshooting expertise. Delve into the core principles of effective troubleshooting and uncover a comprehensive framework designed to minimize downtime costs and enhance operational efficiency.

Explore the foundational pillars of successful troubleshooting, beginning with a meticulous evaluation of the nature of the problem at hand. Learn to identify the last correct action in the operational process and assess recent modifications, fostering a culture of comprehensive documentation and effective communication. Master the art of active listening and question resolution as a fundamental aspect of the troubleshooting process.

Navigate through an array of possible methods, including the efficacy of random action in simpler systems with limited possible causes. Delve into the intricacies of systematic investigation and logic, empowering you to gather and analyze vital information to form accurate hypotheses. Learn to leverage past experiences to inform current troubleshooting strategies and bring in the relevant trades for testing and repair, maximizing the efficiency of your troubleshooting efforts.

Embark on a journey through real-world case studies, each offering invaluable insights into the practical application of troubleshooting methodologies. From the "Second Overload" scenario emphasizing the significance of effective communication to the "Gas Plant Flair Control" case highlighting the importance of meticulous documentation, these case studies serve as powerful illustrations of the impact of systematic troubleshooting in addressing complex operational challenges.

Gain a comprehensive understanding of common obstacles that often impede effective troubleshooting in various industrial settings. From incomplete documentation of system modifications to the lack of communication channels and spare parts, learn to proactively address these challenges by fostering a culture of thorough documentation and proactive communication within your operational framework.

Enroll today and unlock the path to refining your troubleshooting processes, fostering a culture of proactive problem-solving, and optimizing your operational efficiency. For further inquiries and enrollment details, please contact us at 1-800-661-1663.

Next Deductive Reasoning for Operators and Industrial Managers Courses
April 16 – 16, 2024 LIVE 2-Way Video Training 8am-4pm Edmonton Time OR24268 $749.00 + Tax Per Attendee Register
April 30 – 30, 2024 LIVE 2-Way Video Training 8am-4pm Toronto time OR24269 $749.00 + Tax Per Attendee Register
May 21 – 21, 2024 LIVE 2-Way Video Training 8am-4pm Halifax time OR24270 $749.00 + Tax Per Attendee Register
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Course topics

I. Understanding the Fundamentals of Effective Troubleshooting

Objective: To familiarize participants with the foundational principles of effective troubleshooting and its significance in minimizing downtime costs and enhancing operational efficiency.

II. Leveraging Different Methods in Troubleshooting

Objective: To equip participants with a comprehensive understanding of different troubleshooting methodologies and their practical applications in addressing operational challenges.

III. Real-World Case Studies in Troubleshooting

Objective: To provide participants with practical insights into the application of troubleshooting methodologies through real-world case studies, emphasizing the importance of effective communication and meticulous documentation.

View all topics

I. Understanding the Fundamentals of Effective Troubleshooting

Objective: To familiarize participants with the foundational principles of effective troubleshooting and its significance in minimizing downtime costs and enhancing operational efficiency.

  • Introduction to Troubleshooting
  • Importance of Comprehensive Documentation
  • The Role of Active Listening in Troubleshooting
  • Establishing Effective Communication Channels
  • Analyzing Recent System Modifications
  • Identifying the Last Correct Action in the Operational Process

II. Leveraging Different Methods in Troubleshooting

Objective: To equip participants with a comprehensive understanding of different troubleshooting methodologies and their practical applications in addressing operational challenges.

  • Exploring Random Action in Simple Systems
  • Understanding Systematic Investigation and Logic
  • Gathering and Analyzing Pertinent Information
  • Formulating Hypotheses for Root Cause Analysis
  • Bringing in Relevant Trades for Testing and Repair
  • Comparison of Current Problems to Past Experiences

III. Real-World Case Studies in Troubleshooting

Objective: To provide participants with practical insights into the application of troubleshooting methodologies through real-world case studies, emphasizing the importance of effective communication and meticulous documentation.

  • Case Study 1: Addressing Second Overload Scenario
  • Case Study 2: Gas Plant Flair Control Management
  • Case Study 3: Implementing Systematic Troubleshooting for Blade Control on a Caterpillar

IV. Overcoming Common Challenges in Troubleshooting

Objective: To identify and address common obstacles that impede effective troubleshooting, emphasizing the significance of thorough documentation, communication, and spare part management.

  • Addressing Incomplete Documentation of System Modifications
  • Strategies for Updating and Managing Blueprints
  • Establishing Effective Communication Channels
  • Creating Working Copies for Documentation
  • Implementing Documentation Practices for Repairs and Changes
  • Maintaining an Adequate Inventory of Spare Parts
  • Predicting and Preventing Breakdowns with Proactive Measures

V. Implementing Best Practices for Optimized Troubleshooting Processes

Objective: To provide participants with a comprehensive roadmap for fostering a culture of proactive problem-solving, emphasizing the importance of continuous improvement and optimization in troubleshooting processes.

  • Developing a Proactive Troubleshooting Culture
  • Establishing Continuous Improvement Strategies
  • Leveraging Feedback for Process Optimization
  • Implementing Training Programs for Skill Enhancement
  • Emphasizing the Role of Troubleshooting in Operational Excellence
  • Integrating Troubleshooting Practices into Organizational Frameworks

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    2025

Next Deductive Reasoning for Operators and Industrial Managers Courses

Date City & prov Venue Code
April 16 – 16, 2024 LIVE 2-Way Video MST/GMT-6 Teleconference OR24268 Register
April 30 – 30, 2024 LIVE 2-Way Video EST/GMT-4 Teleconference OR24269 Register
May 21 – 21, 2024 LIVE 2-Way Video AST/GMT-3 Teleconference OR24270 Register
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  • Joe Kiceniuk

    Years of Experience
    56

    Joe Kiceniuk was educated at University of Alberta and University of British Columbia and has technical training in electronics with over 40 years experience in electronic circuit construction, troubleshooting and service. Joe has a working knowledge of multiple programming languages and extensive experience with quality control in analytical systems. He has designed and built equipment and is the...

    Expertise

     
    • Stephen Young, Shell Canada
      "Joe Kiceniuk is very knowledgeable and very personable. He is a very good instructor."
    • Morgan Kadachuk, Cameco – Cigar Lake
      “This course was beneficial, helps you to try approach troubleshooting in a more efficient and quicker way. I really enjoyed the timing relay CCT. It helped me to narrow down a fault and write down what I did to help me finish my CCT fault. Thank you, Joe Kiceniuk”
    • Ivan Holderness, Suncor
      "The instructor, Joe Kiceniuk was very knowledgeable, patient and helpful with all of the course content. Adequate time was always given and I felt free to ask questions. It was a great program all around. (How to Analytically Troubleshoot Electrical Systems)"
    See Joe Kiceniuk CV

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