Analytically Troubleshoot Complex Electrical Systems with Deductive Reasoning

“This course helps to improve troubleshooting skills by starting with the basics. Shows the importance of documentation for helping you and your coworkers. By planning your testing, you will be more efficient. Course was thorough and well instructed. The instructor made sure everyone was at the same...

I believe the course was very helpful in helping me with my troubleshooting skills and a refresher to help with what I may have been rusty. The instructor kept the mood light and entertaining to keep an enjoyable learning environment.

"I have a much deeper understanding of electrical systems. How to test equipment and find shorts which I believe will be valuable for the rest of my career."

"This course will pay for itself the first time a critical motor is down. If it saves one hour of downtime that is $100,000.00"

“This was a well paired course with plenty of time and exercises to complete, very knowledgeable instruction for planning.”

“I found this instructor to be very knowledgeable and engaging. He presented the course material in an organized manner, making it easy to follow. The concepts presented will be of great benefit to troubleshooting. I would recommend this course and instructor.”

I found that the course was good and it made me think about narrowing down the problem and planning it out before starting my troubleshooting. I liked the fact it was a small class ad it was easier to get help if you needed it.

"This is an excellent course. I learned a lot of valuable information, especially regarding the application of thinking and learning patterns. Draw out your problem area and focus on the underlying issue."

“This course and the instructor were both exceptional and I highly recommend this course to anyone in the electrical trade.”

Although I experience many similar troubleshooting scenarios at work, this course helps develop the proper way. Planning, diagrams and a proper course of action that could help me be more effective in the field. I found the last few days interesting as well as being related to electronic systems, some...

"Joe Kicenuik left lots of time to review all the classroom material. He was very helpful in answering any questions and was effective in explaining what troubleshooting techniques work best for each particular problem. This course will improve your way of approaching future problems in your job field."

“The course was very effectively laid out and the use of the training aids made the course much easier to stay engaged. The instructor was very knowledgeable and was able to steer you in the proper direction without making you feel stupid. Excellent course overall.”

"Course was beneficial in that it shows if you take a complex problem and break it down, document the information you have and come up with a plan, it makes troubleshooting the problem easier."

The course would be highly beneficial to electricians, whether they are brand new or have been in the trade for years.

“I found that I should be able to find faults much, much faster now. Thank you tremendously.”

“Enforced the importance of good documentation, know what to expect from meter readings before the readings, understanding the problem, get all the available info, if stuck on a problem, take a short break.”

“The most useful and helpful electrical course I've ever done with Syncrude. Every electrician should take this course at some point in their career. Makes you think about the problem on a larger scale, then narrow down that your testing area.”

"The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

This is a good course for learning and practicing the fundamentals of electrical troubleshooting, I wish I had done something like this earlier in my industrial career. The scope of the course has lots of applications throughout the industry and Joe clearly has a lot of knowledge and experience in the...

"The course was well presented and the instructor Ed Rideout gave good explanations and answers to the questions asked. He taught us how to look at problems in a different way and showed us other troubleshooting methods."

“The instructor was very knowledgeable about the course material. The content of the course was very interesting and valuable for my personal benefit as well as the company. I had very little exposure to prints and troubleshooting before the course and I feel now way ahead in this troubleshooting than...

"I enjoyed the troubleshooting and especially the methodology"

“I thought the course was very well done. I liked the hands-on approach. The instructor was very knowledgeable. I would recommend to coworkers. We work on generator systems, kitchen equipment, industrial, overhead crane VFD’s, HVAC Systems on the base, overhead doors, fire pump diesel and electric.”

"Very good. Good amount of hands on mixed with a good amount of theory. The workload was perfect, any more would have been rushed or not understood by the end of the day. My brain was tired. Any less would not have forced me to push myself. The hands on laptops were perfect."

"This is the first time I have been trained in a step by step approach to troubleshooting. I feel, this will make future troubleshooting and breakdown issues in the future a lot safer and problem solving a lot easier. Increased production, increased safety means...WIN, WIN!!"

“Very good to think of troubleshooting in a more effective manner and safer to record results and findings for information sharing’s and recording. WebCAT will send all people to course in electrical field.”

“This was a very good course. It helps you to get in a proper mind set when you come up on a problem to troubleshoot. It teaches you that documentation is key to shorten your troubleshooting time. The instructor was on point and had a lot of knowledge to pass on.”

"Excellent course and knowledgeable instructor. Relaxed learning pace with no limits on fault findings. The test equipment and labs were easily understood and were easy to operate. Documentation provided was clear and accurate. It changed my process for fault findings."

“The instructor Ed Rideout, presented the course content in a clear efficient manner. New troubleshooting techniques were well presented and received. By the end of the course I had noticed overall improvement in circuit troubleshooting ability.”

"Course teaches and dictates the importance of keeping focused on issue and document info. Plan a strategic execution of analyzing data, record info, isolate problem areas and control amount of excess testing with meter to minimize false readings.

“ How to analyze, document and test efficiently... this course is for anyone who works on electrical systems.”

“This course gave me a better understanding of how to analyze problems and minimize time in troubleshooting.”

“This course was a great eye opener on how planning before troubleshooting, will save you a lot of pain and time. As anew worker to the industrial workplace it is a great way to boost my troubleshooting skills. The instructor was great and made sure we all got the points before we moved on and gave...

The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area.

This course is amazing. I think every maintenance electrician should have the opportunity to take this course.

"The hands on work was well organized and the computer word was a nice change from the norm, both of which made you think. This is a must have course for technologists."

“I was very happy with the course. I learned a lot. My troubleshooting skills have improved more than what I was expecting. The teacher was awesome and very knowledgeable.”

"Terry Yonkheym was very patient with our lack of technical "expertise". This was a good course to show us methods to practice in future activities to analyze and plan a method to put into practice."

“ I enjoyed it. It was very mixed. You were not overdoing just one aspect but always covering something new. I like the troubleshooting tools…thinking, observing, analysis, then test!”

“My troubleshooting skills are better after finding a method to break apart electrical problems. This course shows you efficient ways to analyze information and plan tests.”

Although troubleshooting is very complex, I believe practice makes it better, and this course gives the essentials to become more confident and tackle any issues

“The instructor was very knowledgeable in troubleshooting and course content very interesting and worthwhile course.”

"This course will pay for itself by the time I repair my first piece of equipment. Ed Rideout is an excellent instructor with a lot of actual hands on experience. Top guy, top course. Material was clear and relevant."

"Great instruction, I learnt a lot of troubleshooting skills. It was a very informative course!!"

“The instructor was very knowledgeable and well prepared. He used real time examples to illustrate points. He kept the flow going not allowing us to get side tracked from our goals. Each day started with a review and reinforced course objectives. A great course, highly recommend it.”

“The course was well thought out, had good equipment, good pace, and relevant training material. The instructor was friendly and relatable, good instruction, good at presenting ideas in different ways to help with understanding.”

“ Excellent, an invaluable troubleshooting tool.”

“This course teaches you about mental state and how it affects your attitude when trying to troubleshoot. It plays an important role in analytical thinking that not many people would realize on their own. I would recommend this course/instructor to not only electricians, but millwrights, mechanics...

"This was by far the most practical electrical course I have taken so far. The instructor was excellent and very knowledgeable in his field. I wish I had taken this course 20 years ago."

"The contents of this course will be an invaluable asset to me and I would recommend that other technicians also take this course."

"I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

"This course gets your mind working so you can look at a problem in a different frame of mind."

“Very fun course with a wide variety of equipment. Good practice for troubleshooting, unfamiliar equipment also good practice for using your logic for solving unknown electrical problems. The instructor was very helpful and made the course very interesting.”

“Very knowledgeable instructor with a good attitude explains the hazard material thoroughly. The course teaches you an analytical approach for problem solving that can be applied basically to everything in life, recommended to everyone.”

“I learnt more than I thought I would have learnt. I’ve learned that having more information and being organized is the key to the problem solving. Having a place to start is better than staring at the wall. The instructor was informative and explained things so I could understand them. Definitely...

The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

“Had a good time learning about troubleshooting. The instructor was good and answered all of my questions. He showed us how and where to begin troubleshooting so we didn’t have to go through the whole circuit. I would tell anyone to take this course as it was very helpful.”

"Very good tips on how to break down a problem into manageable steps. And on eliminating problem areas to break down problems. Good teaching."

"This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

“Course was very good, challenging and informative.”

“Interesting course, I enjoyed it.”

"Course was awesome! Very in depth for a beginner yet challenging for a novice. The instructor was very knowledgeable and ran an extremely efficient and in depth course."

This course is an excellent learning tool for troubleshooting. The way it was taught was excellent for getting though the information. For personal gain this was a very good experience. The hands on showed me a ton of new useful information. Ed Rideout was a great teacher, clear and thorough.

“Was a good course. Enjoyed the challenges of troubleshooting with a different method. Would highly recommend.”

“I would recommend this course to my co-workers. I learnt how to document everything and how to approach and solve problems in a different way.”

“ Excellent content with plenty of hands-on troubleshooting and demo-circuits to use/test the techniques.”

"The course did a great job in teaching me how to approach troubleshooting a piece of equipment that I'm not familiar with. It taught techniques and provided lots of practical and hands-on practice using those techniques. The classroom exercises were all very different from each other and all were similar...

“I found this course to be very precise and to the point, teaching an effective and expedient means to troubleshoot a system that is more or less universal. I found the method this course taught to even be effective on systems I was not familiar with; using this method I was able to successfully troubleshoot...

“I think that after taking this course, I will become a faster and better trouble-shooter. The instructor was very well informed and came across so that I could understand it easily.”

“I personally enjoyed this course. It helps me a lot when troubleshooting any electrical system. How to break down a circuit and where to pinpoint a problem, it was challenging at times, but that's the valuable part of the course. It really makes you think. The instructor was very informative and knowledgeable...

“The instructor let us know the focus of the course and really showed us the method which we were to follow. Easy to talk to and made you think through the problems.”

“This is an excellent course to build confidence in troubleshooting, building a solid base from which to troubleshoot. The instructor, Terry Yonkheym, sets a good pace, is knowledgeable and is easy to understand.”

“This was an excellent course with a great layout of the material. It starts with a learning process of systematically breaking down the circuits to narrow down the focus area. By doing this, you have a smaller focus area and less testing, making you more efficient. Also learning the importance of...

"This course was good and definitely changed my thought process. The hands on/practical portion I found to be the most effective. The computer programs were also very effective."

“I found the method of troubleshooting presented to be very helpful in solving the problems during the course. After 2 days the time to solve each problem was reduced significantly. I will try to apply this method with similar problems on the job. I found the day 5 troubleshooting board to be most...

"I have gained the confidence in analyzing and learning how to find a problem, by not getting my mind stuck in one spot. Just that alone has already made me better at my trade. The amount I have learned during this course would have satisfied me by the end of the second day. So, having a full five days...

“The course will help me a lot in troubleshooting. It made me learn to troubleshoot quicker and able to split the problem in half the time. The instructor was really good at what he teaches and that made the course better. Thanks.”

“Everything was great; this course will help me very much to troubleshoot better.”

“I thought he did a great job presenting the materials and how to properly and efficiently troubleshoot electrical systems. I think that I can use the information I got to help me diagnose problems I may come across at work. I learnt that a system should be analyzed and a plan made before proceeding...

“This was a very good course that I will recommend to other electricians that I work with. The instructor was very personable and knowledgeable. This course helped me to analyze and understand circuits that I will come across without seeing them beforehand.”

"I liked this class a lot. I liked the use of the different boards and how hands on the class was. The instructor, Joe Kiceniuk was very knowledgeable and clear on his points."

“The instructor was very knowledgeable, able to convey the message to the students so they understood. Hands on problem were similar to real-world problems, good layered track approach didn't intimidate students. Gave students confidence to take a good approach to troubleshooting.”

“This course was very beneficial in helping you to think about how to breakdown problems to reduce troubleshooting time. The idea of documenting everything so that others can pick up where you left off will help with cross shift issues.”

“I would recommend this course to all electrical workers. This course helps you go through the process on what and how to troubleshoot electrical systems. I believe that this would help people troubleshoot electrical problems faster.”

"Course is hard for the first coupe of days, but in the middle of the course it starts to get easy or better. I have learnt lots and will take it to my work place. The instructor, Joe Kiceniuk is very good, easy going and very smart. I had fun, thanks for the course Canada Training Group."

“The instructor has lots of experience and demonstrated the information very well. I will make use of the information presented. Great course.”

This course was definitely beneficial to me. It opened my eyes on how to look at a circuit differently and use less steps to identify a problem. This training proved the importance of recording ALL information gathered about a problem, at the same time also knowing how the circuits should operate under...

The props/test equipment makes it easier to understand and learn. Computer apps were an interesting challenge. Even with years of experience, it is helpful to see troubleshooting from another structured perspective.

"Although I experience many similar troubleshooting scenarios at work, this course helped develop the proper way. Planning, diagrams, a proper course of action that could help me be more effective in the field."

“The instructor did a great job, very informative, very helpful, lots of knowledge. This is one of the best courses I have ever been involved in; I learnt a lot from this experience.

"This was another amazing course! It is always good and informative when you learn doing hands on. The instructor paced it out perfect to learn the proper steps to troubleshooting circuits. It was very clear and understandable. The circuit boards that were used were well put together and the instructor...

I enjoyed this class a lot. I liked the use of the different boards and how hands-on the class was.

“Instructor was very knowledgeable and the course was great. The course was very hands on which made it easier to learn.”

“As a maintenance electrician, I think the course was great and should be made mandatory for all journeymen. I will continue to use a consistent systematic approach when troubleshooting. Our instructor was very knowledgeable on the material presented, very patient, and made the course fun and entertaining.”

“The course was useful in the sense that it teaches the importance of finding your starting point and staying calm while troubleshooting. The course would be best suited for apprentices, journeymen with little or no troubleshooting experience. There are lessons to be taken from it and about the mental...

“The course was challenging and effective in teaching the intended skills. As long as one keeps in mind its intent which is to focus on a troubleshooting system rather than the particular equipment, I think anyone would find it an excellent learning experience.”

“The course was very helpful in developing a better technique to approach troubleshooting faults, thinking more about the test you are going to perform. I would recommend this course.”

“The course demonstrated the importance of taking notes, which became apparent to prevent yourself from going in circles and checking equipment previously checked. Splitting the circuits into sections is something I will take away from the course and use extensively in the future. I view this as a...

I would recommend this training to others, another tool to add to the kit. The instructor, Ed Rideout was easy going and helpful. I also liked the....no question is a stupid question.