Analytically Troubleshoot Complex Electrical Systems with Deductive Reasoning

“Was a good course. Enjoyed the challenges of troubleshooting with a different method. Would highly recommend.”

"I liked this course as there were good fault/circuit boards to work on. I liked the heater simulator as it related to a lot of what I would do on a regular troubleshooting day. (A lot of propane furnaces, which are similar) Also, the timing circuit was great, a lot of knowledge came out of that one...

“I really enjoyed my practical class. Thank you for sharing your expertise, I hopefully will be able to implement it further into the field. Thanks.”

“Very good course. I would recommend to my coworkers if they felt they needed to improve their troubleshooting skills, or develop proper skills. This course will take them to where they would want to be. This course had given me valuable skills and knowledge to make my job as a maintenance electrician...

“ How to analyze, document and test efficiently... this course is for anyone who works on electrical systems.”

“This is an excellent course for giving troubleshooting procedure. Shows how to breakdown and analyze a problem so with minimal tests you are able to find the problem. The instructor, Terry Yonkheym was very knowledgeable and has extensive knowledge in the troubleshooting and electrical systems. Recommended...

“ Good course content and lots of hands on to solidify the theory. This course will pay for itself in two weeks”

“The course will help me a lot in troubleshooting. It made me learn to troubleshoot quicker and able to split the problem in half the time. The instructor was really good at what he teaches and that made the course better. Thanks.”

"Terry Yonkheym was very patient with our lack of technical "expertise". This was a good course to show us methods to practice in future activities to analyze and plan a method to put into practice."

“Course overall is very good. A lot of good, on topic information. Very beneficial to anyone having to troubleshoot systems. The instructor was excellent. Very versed at delivering the information at an in depth but widely understood method. His knowledge with the process of troubleshooting is very...

The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area.

“The most useful and helpful electrical course I've ever done with Syncrude. Every electrician should take this course at some point in their career. Makes you think about the problem on a larger scale, then narrow down that your testing area.”

“I found the method of troubleshooting presented to be very helpful in solving the problems during the course. After 2 days the time to solve each problem was reduced significantly. I will try to apply this method with similar problems on the job. I found the day 5 troubleshooting board to be most...

“Wish I had been given the opportunity to take this training years back. Learning in the classroom, rather than learning in the field, costs the company less down time. This easily pays for the training. Thanks for letting me attend. I will be promoting this to have our 9 control techs take the training.”

"This is a great course. I learnt lots about how to organize and prepare for troubleshooting. Well worth attending."

“The information was good. There was lots of hands on, which was excellent. The instructor kept things moving at a good pace. He was knowledgeable about aspects of the course material. The equipment used worked well with the troubleshooting objective. Definitely learnt something.”

"This course will pay for itself the first time a critical motor is down. If it saves one hour of downtime that is $100,000.00"

“The instructor was knowledgeable about the content of the course, which helps explaining how to dissect and troubleshooting electrical problems and prints. This course is a valuable asset. It's provided knowledge on how to become quicker and more efficient at recognizing the problem in an electrical...

“Course was very good, challenging and informative.”

"The props and test equipment make it easier to understand and learn. Computer apps were an interesting challenge. Even with a lot of years experience it is helpful to see troubleshooting from another structured perspective."

“I thought he did a great job presenting the materials and how to properly and efficiently troubleshoot electrical systems. I think that I can use the information I got to help me diagnose problems I may come across at work. I learnt that a system should be analyzed and a plan made before proceeding...

“This was an excellent course with a great layout of the material. It starts with a learning process of systematically breaking down the circuits to narrow down the focus area. By doing this, you have a smaller focus area and less testing, making you more efficient. Also learning the importance of...

“Interesting course, I enjoyed it.”

“The instructor is very patient and knowledgeable, offered assistance and gave time to help me understand the task at hand.”

"I liked this class a lot. I liked the use of the different boards and how hands on the class was. The instructor, Joe Kiceniuk was very knowledgeable and clear on his points."

“I found the course and the instructor challenged me in ways that revealed my weaknesses and provided the skills and system to overcome them. Well worth it!”

“This course teaches you about mental state and how it affects your attitude when trying to troubleshoot. It plays an important role in analytical thinking that not many people would realize on their own. I would recommend this course/instructor to not only electricians, but millwrights, mechanics...

“The instructor Ed Rideout, presented the course content in a clear efficient manner. New troubleshooting techniques were well presented and received. By the end of the course I had noticed overall improvement in circuit troubleshooting ability.”

"This course was fun and challenging at the same time. Instruction was clear, done in a comfortable environment."

“Very knowledgeable instructor with a good attitude explains the hazard material thoroughly. The course teaches you an analytical approach for problem solving that can be applied basically to everything in life, recommended to everyone.”

“I think the course was very well presented and helped emphasize the use of a meter and how to interpret the readings you get.”

"I think this was a great course. I haven't done a lot of troubleshooting up to this point but certainly feel better prepared to do so now. Joe Kiceniuk is a great instructor and he is very knowledgeable."

“My troubleshooting skills are better after finding a method to break apart electrical problems. This course shows you efficient ways to analyze information and plan tests.”

“ A good variety of content, and a well informed and open instructor. I will be teaching this method amongst my apprentices and co-workers.”

“Great course and instructor was great. Will use to help analyze and troubleshoot issues in antenna systems that I work on.”

"The course was well presented and the instructor Ed Rideout gave good explanations and answers to the questions asked. He taught us how to look at problems in a different way and showed us other troubleshooting methods."

I think the course was useful because it taught me how to plan my troubleshooting. It was a lot of hands on tasks which was good. It gave me a lot of testing experience and the ability to experiment, going about problems in a different way. The instructor, Terry Yonkheym was knowledgeable and kept the...

“This course helps to improve troubleshooting skills by starting with the basics. Shows the importance of documentation for helping you and your coworkers. By planning your testing, you will be more efficient. Course was thorough and well instructed. The instructor made sure everyone was at the same...

I would recommend this training to others, another tool to add to the kit. The instructor, Ed Rideout was easy going and helpful. I also liked the....no question is a stupid question.

"Course teaches and dictates the importance of keeping focused on issue and document info. Plan a strategic execution of analyzing data, record info, isolate problem areas and control amount of excess testing with meter to minimize false readings.

“Very good to think of troubleshooting in a more effective manner and safer to record results and findings for information sharing’s and recording. WebCAT will send all people to course in electrical field.”

“Had a good time learning about troubleshooting. The instructor was good and answered all of my questions. He showed us how and where to begin troubleshooting so we didn’t have to go through the whole circuit. I would tell anyone to take this course as it was very helpful.”

“The instructor did a great job, very informative, very helpful, lots of knowledge. This is one of the best courses I have ever been involved in; I learnt a lot from this experience.

“The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

“The instructor explained the material very well; he was very knowledgeable of the equipment, material and software. He was able to break down problems to a level anyone could understand. I noticed improvement day to day in my troubleshooting abilities.”

“This course and the instructor were both exceptional and I highly recommend this course to anyone in the electrical trade.”

"I enjoyed the troubleshooting and especially the methodology"

“I was very happy with the course. I learned a lot. My troubleshooting skills have improved more than what I was expecting. The teacher was awesome and very knowledgeable.”

"This course will pay for itself by the time I repair my first piece of equipment. Ed Rideout is an excellent instructor with a lot of actual hands on experience. Top guy, top course. Material was clear and relevant."

“I thought the course was very well done. I liked the hands-on approach. The instructor was very knowledgeable. I would recommend to coworkers. We work on generator systems, kitchen equipment, industrial, overhead crane VFD’s, HVAC Systems on the base, overhead doors, fire pump diesel and electric.”

“The course was an extremely valuable tool to any electrician. Experienced troubleshooters can refine existing skills and less-experienced will gain knowledge that isn't the overly obvious unless taught.”

“This course is the best I've ever done. Lots of hands-on which is the best and fastest way to learn. This course is making me feel more comfortable in troubleshooting; the instructor was a great teacher and a nice person.”

"The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

"Very good tips on how to break down a problem into manageable steps. And on eliminating problem areas to break down problems. Good teaching."

"This is the first time I have been trained in a step by step approach to troubleshooting. I feel, this will make future troubleshooting and breakdown issues in the future a lot safer and problem solving a lot easier. Increased production, increased safety means...WIN, WIN!!"

“This course was valuable in terms of learning documentation and a methodical approach to troubleshooting. It was practical and engaging and provided valuable tips and practice in implementing the method. I would have liked a little more coaching on how to divide the circuits and theory. However, after...

“The first day I thought I should get a little more instructions, but I got into it and I started to see the objective, what the objective was to get me thinking and figuring out methods to improve my troubleshooting. In the beginning I was frustrated but as my troubleshooting improved, frustration...

"The contents of this course will be an invaluable asset to me and I would recommend that other technicians also take this course."

“As a maintenance electrician, I think the course was great and should be made mandatory for all journeymen. I will continue to use a consistent systematic approach when troubleshooting. Our instructor was very knowledgeable on the material presented, very patient, and made the course fun and entertaining.”

"I have a much deeper understanding of electrical systems. How to test equipment and find shorts which I believe will be valuable for the rest of my career."

“The course was very effectively laid out and the use of the training aids made the course much easier to stay engaged. The instructor was very knowledgeable and was able to steer you in the proper direction without making you feel stupid. Excellent course overall.”

“This course made me look at the big picture, then find my way to the problem faster by not doing unnecessary testing and checks. Having to write a bubble around the problem area made it easy to reason and test my way through to find the problem quicker and easier.”

“I personally enjoyed this course. It helps me a lot when troubleshooting any electrical system. How to break down a circuit and where to pinpoint a problem, it was challenging at times, but that's the valuable part of the course. It really makes you think. The instructor was very informative and knowledgeable...

“ If you want everyone playing on the same team to work correctly and in an efficient manner, do this training”

"The best off-site training I have been to..."

“The course was challenging and effective in teaching the intended skills. As long as one keeps in mind its intent which is to focus on a troubleshooting system rather than the particular equipment, I think anyone would find it an excellent learning experience.”

This course was definitely beneficial to me. It opened my eyes on how to look at a circuit differently and use less steps to identify a problem. This training proved the importance of recording ALL information gathered about a problem, at the same time also knowing how the circuits should operate under...

"This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

"The hands on work was well organized and the computer word was a nice change from the norm, both of which made you think. This is a must have course for technologists."

“This was a great course; I had no experience on troubleshooting prior to the start of this course. Now I feel comfortable. I'm glad it was available for me and it will greatly help me in the future.”

“This course was very beneficial, learning and brushing up on old skills. The testing boards/equipment is all set up very well. I would certainly suggest this to any and all colleagues. Two thumbs up.”

“This course was a great eye opener on how planning before troubleshooting, will save you a lot of pain and time. As anew worker to the industrial workplace it is a great way to boost my troubleshooting skills. The instructor was great and made sure we all got the points before we moved on and gave...

Although I experience many similar troubleshooting scenarios at work, this course helps develop the proper way. Planning, diagrams and a proper course of action that could help me be more effective in the field. I found the last few days interesting as well as being related to electronic systems, some...

“The instructor was very knowledgeable and well prepared. He used real time examples to illustrate points. He kept the flow going not allowing us to get side tracked from our goals. Each day started with a review and reinforced course objectives. A great course, highly recommend it.”

"This was another amazing course! It is always good and informative when you learn doing hands on. The instructor paced it out perfect to learn the proper steps to troubleshooting circuits. It was very clear and understandable. The circuit boards that were used were well put together and the instructor...

"This course gets your mind working so you can look at a problem in a different frame of mind."

“This was a really good course and instructor(Ed Rideout). I found great improvement in troubleshooting procedures and documentation. It also reduced number of steps to find faults by 50% to 75% (more efficient). I recognized different ways to troubleshoot (both open circuits and short circuits). I...

I enjoyed the course. It refreshed things that I have not had to troubleshoot in a long time. I will recommend this course to everyone in my shop. Thanks for the knowledge Joe Kiceniuk.

“I learnt more than I thought I would have learnt. I’ve learned that having more information and being organized is the key to the problem solving. Having a place to start is better than staring at the wall. The instructor was informative and explained things so I could understand them. Definitely...

The course would be highly beneficial to electricians, whether they are brand new or have been in the trade for years.

This is a good course for learning and practicing the fundamentals of electrical troubleshooting, I wish I had done something like this earlier in my industrial career. The scope of the course has lots of applications throughout the industry and Joe clearly has a lot of knowledge and experience in the...

“The instructor and course was very good. The instructor was well-prepared and very knowledgeable. I would tell all my co-workers how excellent this course was taught.”

"I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

“The instructor was very knowledgeable, able to convey the message to the students so they understood. Hands on problem were similar to real-world problems, good layered track approach didn't intimidate students. Gave students confidence to take a good approach to troubleshooting.”

The props/test equipment makes it easier to understand and learn. Computer apps were an interesting challenge. Even with years of experience, it is helpful to see troubleshooting from another structured perspective.

"Course was awesome! Very in depth for a beginner yet challenging for a novice. The instructor was very knowledgeable and ran an extremely efficient and in depth course."

“ I enjoyed it. It was very mixed. You were not overdoing just one aspect but always covering something new. I like the troubleshooting tools…thinking, observing, analysis, then test!”

“The instructor was very knowledgeable about the course material. The content of the course was very interesting and valuable for my personal benefit as well as the company. I had very little exposure to prints and troubleshooting before the course and I feel now way ahead in this troubleshooting than...

"This course was good and definitely changed my thought process. The hands on/practical portion I found to be the most effective. The computer programs were also very effective."

“I found this instructor to be very knowledgeable and engaging. He presented the course material in an organized manner, making it easy to follow. The concepts presented will be of great benefit to troubleshooting. I would recommend this course and instructor.”

“He was amazing from the beginning till the end for his in-depth knowledge of the course materials. He speaks in a tone that could be understood. If you call his attention on any topic, he spent time with you and made sure you got it. I loved the course.”

“I thoroughly enjoyed this course. It had lots of hands on exercises, which is the best way to learn. Ed Rideout was very knowledgeable and obviously had a ton of practical experience. Great instructor!”

"Course is hard for the first coupe of days, but in the middle of the course it starts to get easy or better. I have learnt lots and will take it to my work place. The instructor, Joe Kiceniuk is very good, easy going and very smart. I had fun, thanks for the course Canada Training Group."

"Excellent course. The content and the instructor exceeded my expectations, I have new tools in my toolbox. Most importantly, a new way of thinking. How to come to an issue? How to gather "helpful" info? How to zero in on the problem? The hands on was an invaluable learning tool."

“ Documentation is the key to successful troubleshooting. Excellent job! I will be recommending to my supervisor that the other techs take this training”

“The course was well thought out, had good equipment, good pace, and relevant training material. The instructor was friendly and relatable, good instruction, good at presenting ideas in different ways to help with understanding.”

“The instructor let us know the focus of the course and really showed us the method which we were to follow. Easy to talk to and made you think through the problems.”

“This course was a great learning tool and it's hard at times but it was great, good job.”