Analytically Troubleshoot Complex Electrical Systems with Deductive Reasoning

“ Excellent content with plenty of hands-on troubleshooting and demo-circuits to use/test the techniques.”

"The course was well presented and the instructor Ed Rideout gave good explanations and answers to the questions asked. He taught us how to look at problems in a different way and showed us other troubleshooting methods."

“The course was challenging and effective in teaching the intended skills. As long as one keeps in mind its intent which is to focus on a troubleshooting system rather than the particular equipment, I think anyone would find it an excellent learning experience.”

"Very good tips on how to break down a problem into manageable steps. And on eliminating problem areas to break down problems. Good teaching."

“I found the method of troubleshooting presented to be very helpful in solving the problems during the course. After 2 days the time to solve each problem was reduced significantly. I will try to apply this method with similar problems on the job. I found the day 5 troubleshooting board to be most...

“The instructor let us know the focus of the course and really showed us the method which we were to follow. Easy to talk to and made you think through the problems.”

This is a good course for learning and practicing the fundamentals of electrical troubleshooting, I wish I had done something like this earlier in my industrial career. The scope of the course has lots of applications throughout the industry and Joe clearly has a lot of knowledge and experience in the...

I think the course was useful because it taught me how to plan my troubleshooting. It was a lot of hands on tasks which was good. It gave me a lot of testing experience and the ability to experiment, going about problems in a different way. The instructor, Terry Yonkheym was knowledgeable and kept the...

“This course is the best I've ever done. Lots of hands-on which is the best and fastest way to learn. This course is making me feel more comfortable in troubleshooting; the instructor was a great teacher and a nice person.”

“This was an excellent course with a great layout of the material. It starts with a learning process of systematically breaking down the circuits to narrow down the focus area. By doing this, you have a smaller focus area and less testing, making you more efficient. Also learning the importance of...

“The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

“ A good variety of content, and a well informed and open instructor. I will be teaching this method amongst my apprentices and co-workers.”

HATCES “I would recommend this course for anyone who was looking to upgrade or start on their troubleshooting knowledge. The structured system taught is a very helpful tool to help pinpoint the problem efficiently. The instructor is very knowledgeable and will help you along without pointing out the...

“This is an excellent course to build confidence in troubleshooting, building a solid base from which to troubleshoot. The instructor, Terry Yonkheym, sets a good pace, is knowledgeable and is easy to understand.”

"I liked this class a lot. I liked the use of the different boards and how hands on the class was. The instructor, Joe Kiceniuk was very knowledgeable and clear on his points."

“The course was very helpful in developing a better technique to approach troubleshooting faults, thinking more about the test you are going to perform. I would recommend this course.”

“Everything was great; this course will help me very much to troubleshoot better.”

“I think that most of the materials presented were a great exercise in practicing trouble shooting skills.”

“The course was useful in the sense that it teaches the importance of finding your starting point and staying calm while troubleshooting. The course would be best suited for apprentices, journeymen with little or no troubleshooting experience. There are lessons to be taken from it and about the mental...

“Course was very good, definitely gave me another way to troubleshoot problems and make sure I document everything. Had very good examples and hands on was awesome, better than looking at a Power Point all day.”

“This is an excellent course for giving troubleshooting procedure. Shows how to breakdown and analyze a problem so with minimal tests you are able to find the problem. The instructor, Terry Yonkheym was very knowledgeable and has extensive knowledge in the troubleshooting and electrical systems. Recommended...

“I would recommend this course to all electrical workers. This course helps you go through the process on what and how to troubleshoot electrical systems. I believe that this would help people troubleshoot electrical problems faster.”

"Course was awesome! Very in depth for a beginner yet challenging for a novice. The instructor was very knowledgeable and ran an extremely efficient and in depth course."

“This course and the instructor were both exceptional and I highly recommend this course to anyone in the electrical trade.”

“I found this course to be very precise and to the point, teaching an effective and expedient means to troubleshoot a system that is more or less universal. I found the method this course taught to even be effective on systems I was not familiar with; using this method I was able to successfully troubleshoot...

“Course overall is very good. A lot of good, on topic information. Very beneficial to anyone having to troubleshoot systems. The instructor was excellent. Very versed at delivering the information at an in depth but widely understood method. His knowledge with the process of troubleshooting is very...

“I learnt more than I thought I would have learnt. I’ve learned that having more information and being organized is the key to the problem solving. Having a place to start is better than staring at the wall. The instructor was informative and explained things so I could understand them. Definitely...

“Using logic and better testing (meter) techniques, I am now a much more effective and efficient trouble-shooter.”

“The instructor and course was very good. The instructor was well-prepared and very knowledgeable. I would tell all my co-workers how excellent this course was taught.”

“Very good course. I would recommend to my coworkers if they felt they needed to improve their troubleshooting skills, or develop proper skills. This course will take them to where they would want to be. This course had given me valuable skills and knowledge to make my job as a maintenance electrician...

“I think the course was very well presented and helped emphasize the use of a meter and how to interpret the readings you get.”

“I thought this course was a great approach to improving troubleshooting skills. Ed Rideout did a great job instructing, was very knowledgeable and easy to understand. I could see my skills improving as the week went on. The test sets used for the course were great, as well as the software. All in...

“This course was valuable in terms of learning documentation and a methodical approach to troubleshooting. It was practical and engaging and provided valuable tips and practice in implementing the method. I would have liked a little more coaching on how to divide the circuits and theory. However, after...

"This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

"Although I experience many similar troubleshooting scenarios at work, this course helped develop the proper way. Planning, diagrams, a proper course of action that could help me be more effective in the field."

Excellent course, Joe Kiceniuk did a great job presenting the material. This was a very good refresher for those of us who have experience troubleshooting electrical/electronics and excellent foundation for those us who did not.

"I liked this course as there were good fault/circuit boards to work on. I liked the heater simulator as it related to a lot of what I would do on a regular troubleshooting day. (A lot of propane furnaces, which are similar) Also, the timing circuit was great, a lot of knowledge came out of that one...

“The instructor was knowledgeable about the content of the course, which helps explaining how to dissect and troubleshooting electrical problems and prints. This course is a valuable asset. It's provided knowledge on how to become quicker and more efficient at recognizing the problem in an electrical...

I enjoyed this class a lot. I liked the use of the different boards and how hands-on the class was.

“This course was very beneficial in helping you to think about how to breakdown problems to reduce troubleshooting time. The idea of documenting everything so that others can pick up where you left off will help with cross shift issues.”

"Great instruction, I learnt a lot of troubleshooting skills. It was a very informative course!!"

“Course was very good, challenging and informative.”

“Had a good time learning about troubleshooting. The instructor was good and answered all of my questions. He showed us how and where to begin troubleshooting so we didn’t have to go through the whole circuit. I would tell anyone to take this course as it was very helpful.”

“My troubleshooting skills are better after finding a method to break apart electrical problems. This course shows you efficient ways to analyze information and plan tests.”

"This course will pay for itself by the time I repair my first piece of equipment. Ed Rideout is an excellent instructor with a lot of actual hands on experience. Top guy, top course. Material was clear and relevant."

"The course did a great job in teaching me how to approach troubleshooting a piece of equipment that I'm not familiar with. It taught techniques and provided lots of practical and hands-on practice using those techniques. The classroom exercises were all very different from each other and all were similar...

"This course gets your mind working so you can look at a problem in a different frame of mind."

“The instructor has lots of experience and demonstrated the information very well. I will make use of the information presented. Great course.”

“The information was good. There was lots of hands on, which was excellent. The instructor kept things moving at a good pace. He was knowledgeable about aspects of the course material. The equipment used worked well with the troubleshooting objective. Definitely learnt something.”

"This course was fun and challenging at the same time. Instruction was clear, done in a comfortable environment."

The props/test equipment makes it easier to understand and learn. Computer apps were an interesting challenge. Even with years of experience, it is helpful to see troubleshooting from another structured perspective.

“Very good training, very much like back to the trade school. Best training I have been on in a long time. It really helped with logical process for troubleshooting. Example, more analysis less testing.”

"This course was very informative and interesting. Good information which is reinforced by the hands on practice provided."

“Very good to think of troubleshooting in a more effective manner and safer to record results and findings for information sharing’s and recording. WebCAT will send all people to course in electrical field.”

"I gained the ability to take my troubleshooting to the next level by doing it faster and safer. I believe I have the ability to troubleshoot any problem by applying the steps that I learned in this course."

“He was amazing from the beginning till the end for his in-depth knowledge of the course materials. He speaks in a tone that could be understood. If you call his attention on any topic, he spent time with you and made sure you got it. I loved the course.”

“Instructor was very knowledgeable and the course was great. The course was very hands on which made it easier to learn.”

"The course was good, we were shown a different way to approach problems. The instructor, Terry Yonkheym was easy to understand and follow."

“This course made me look at the big picture, then find my way to the problem faster by not doing unnecessary testing and checks. Having to write a bubble around the problem area made it easy to reason and test my way through to find the problem quicker and easier.”

"This course is an excellent tool for anyone who will be doing troubleshooting on equipment or a plant."

"The instructor, Terry Yonkheym was very knowledgeable and came across well wth his presentation. He was very good at explaining the problems encountered and what to look for. Also, explained this course was about "how" to troubleshoot with the 5 step system. This technique should help to figure out...

“The instructor, Terry Yonkheym sure knows his stuff which helps a lot. I think in time I will surely benefit from this course (once I make what I learnt common practice). Class size was perfect and overall experience was good.”

“This was a great course; I had no experience on troubleshooting prior to the start of this course. Now I feel comfortable. I'm glad it was available for me and it will greatly help me in the future.”

This course is amazing. I think every maintenance electrician should have the opportunity to take this course.

“This was a really good course and instructor(Ed Rideout). I found great improvement in troubleshooting procedures and documentation. It also reduced number of steps to find faults by 50% to 75% (more efficient). I recognized different ways to troubleshoot (both open circuits and short circuits). I...

“ Documentation is the key to successful troubleshooting. Excellent job! I will be recommending to my supervisor that the other techs take this training”

"Course was beneficial in that it shows if you take a complex problem and break it down, document the information you have and come up with a plan, it makes troubleshooting the problem easier."

"The props and test equipment make it easier to understand and learn. Computer apps were an interesting challenge. Even with a lot of years experience it is helpful to see troubleshooting from another structured perspective."

I believe the course was very helpful in helping me with my troubleshooting skills and a refresher to help with what I may have been rusty. The instructor kept the mood light and entertaining to keep an enjoyable learning environment.

"Very good. Good amount of hands on mixed with a good amount of theory. The workload was perfect, any more would have been rushed or not understood by the end of the day. My brain was tired. Any less would not have forced me to push myself. The hands on laptops were perfect."

“This course helps to show how to focus on the problem and how to narrow down where in your circuit the fault is. The instructor was helpful in showing how to prove you have located the fault through testing. This will be helpful in my work on board HMC ships and submarines.”

"This is the first time I have been trained in a step by step approach to troubleshooting. I feel, this will make future troubleshooting and breakdown issues in the future a lot safer and problem solving a lot easier. Increased production, increased safety means...WIN, WIN!!"

“I thought he did a great job presenting the materials and how to properly and efficiently troubleshoot electrical systems. I think that I can use the information I got to help me diagnose problems I may come across at work. I learnt that a system should be analyzed and a plan made before proceeding...

“This was a well paired course with plenty of time and exercises to complete, very knowledgeable instruction for planning.”

“I found this instructor to be very knowledgeable and engaging. He presented the course material in an organized manner, making it easy to follow. The concepts presented will be of great benefit to troubleshooting. I would recommend this course and instructor.”

“As a maintenance electrician, I think the course was great and should be made mandatory for all journeymen. I will continue to use a consistent systematic approach when troubleshooting. Our instructor was very knowledgeable on the material presented, very patient, and made the course fun and entertaining.”

“ I enjoyed it. It was very mixed. You were not overdoing just one aspect but always covering something new. I like the troubleshooting tools…thinking, observing, analysis, then test!”

“This course gave me a better understanding of how to analyze problems and minimize time in troubleshooting.”

“The instructor was very knowledgeable, able to convey the message to the students so they understood. Hands on problem were similar to real-world problems, good layered track approach didn't intimidate students. Gave students confidence to take a good approach to troubleshooting.”

“ Very effective and efficient way of how to solve a problem…from start to finish”

“ How to analyze, document and test efficiently... this course is for anyone who works on electrical systems.”

“This course was a great eye opener on how planning before troubleshooting, will save you a lot of pain and time. As anew worker to the industrial workplace it is a great way to boost my troubleshooting skills. The instructor was great and made sure we all got the points before we moved on and gave...

“Wish I had been given the opportunity to take this training years back. Learning in the classroom, rather than learning in the field, costs the company less down time. This easily pays for the training. Thanks for letting me attend. I will be promoting this to have our 9 control techs take the training.”

"The hands on work was well organized and the computer word was a nice change from the norm, both of which made you think. This is a must have course for technologists."

"The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

“This course helps to improve troubleshooting skills by starting with the basics. Shows the importance of documentation for helping you and your coworkers. By planning your testing, you will be more efficient. Course was thorough and well instructed. The instructor made sure everyone was at the same...

"This course was good and definitely changed my thought process. The hands on/practical portion I found to be the most effective. The computer programs were also very effective."

“Very knowledgeable instructor with a good attitude explains the hazard material thoroughly. The course teaches you an analytical approach for problem solving that can be applied basically to everything in life, recommended to everyone.”

"I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

"Excellent course and knowledgeable instructor. Relaxed learning pace with no limits on fault findings. The test equipment and labs were easily understood and were easy to operate. Documentation provided was clear and accurate. It changed my process for fault findings."

“ If you want everyone playing on the same team to work correctly and in an efficient manner, do this training”

The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area.

The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

"Terry Yonkheym was very patient with our lack of technical "expertise". This was a good course to show us methods to practice in future activities to analyze and plan a method to put into practice."

I found that the course was good and it made me think about narrowing down the problem and planning it out before starting my troubleshooting. I liked the fact it was a small class ad it was easier to get help if you needed it.

“The course was well thought out, had good equipment, good pace, and relevant training material. The instructor was friendly and relatable, good instruction, good at presenting ideas in different ways to help with understanding.”

Course was beneficial in that it shows if you take a complex problem and break it down, document the information you have and come up with a plan it makes troubleshooting the problem easier. Instructor, Joe Kiceniuk was knowledgeable and conveyed the intent of the course.

“The instructor was very knowledgeable and well prepared. He used real time examples to illustrate points. He kept the flow going not allowing us to get side tracked from our goals. Each day started with a review and reinforced course objectives. A great course, highly recommend it.”

“I would recommend this course to my co-workers. I learnt how to document everything and how to approach and solve problems in a different way.”