Analytically Troubleshoot Complex Electrical Systems with Deductive Reasoning

“ How to analyze, document and test efficiently... this course is for anyone who works on electrical systems.”

“Course was very good, challenging and informative.”

"This is an excellent course. I learned a lot of valuable information, especially regarding the application of thinking and learning patterns. Draw out your problem area and focus on the underlying issue."

“As a maintenance electrician, I think the course was great and should be made mandatory for all journeymen. I will continue to use a consistent systematic approach when troubleshooting. Our instructor was very knowledgeable on the material presented, very patient, and made the course fun and entertaining.”

“This course is the best I've ever done. Lots of hands-on which is the best and fastest way to learn. This course is making me feel more comfortable in troubleshooting; the instructor was a great teacher and a nice person.”

"Although I experience many similar troubleshooting scenarios at work, this course helped develop the proper way. Planning, diagrams, a proper course of action that could help me be more effective in the field."

“The most useful and helpful electrical course I've ever done with Syncrude. Every electrician should take this course at some point in their career. Makes you think about the problem on a larger scale, then narrow down that your testing area.”

“The course was challenging and effective in teaching the intended skills. As long as one keeps in mind its intent which is to focus on a troubleshooting system rather than the particular equipment, I think anyone would find it an excellent learning experience.”

“The instructor and course was very good. The instructor was well-prepared and very knowledgeable. I would tell all my co-workers how excellent this course was taught.”

“The instructor was very knowledgeable, able to convey the message to the students so they understood. Hands on problem were similar to real-world problems, good layered track approach didn't intimidate students. Gave students confidence to take a good approach to troubleshooting.”

“Good hands on training in a controlled setting. Trains you on an approach to troubleshooting. Proves that the importance of documenting your finding, shows how to divide and conquer the problem. Lots of different troubleshooting problems to work on so there is something for everyone.”

“I think that after taking this course, I will become a faster and better trouble-shooter. The instructor was very well informed and came across so that I could understand it easily.”

"This course was very informative and interesting. Good information which is reinforced by the hands on practice provided."

“Introduction was good, well-paced and concise. This course had the perfect proportion of lecture vs hands on. It had a good variety of troubleshooting diagnostic boards/software, an excellent course for apprentices.”

Although troubleshooting is very complex, I believe practice makes it better, and this course gives the essentials to become more confident and tackle any issues

"I have gained the confidence in analyzing and learning how to find a problem, by not getting my mind stuck in one spot. Just that alone has already made me better at my trade. The amount I have learned during this course would have satisfied me by the end of the second day. So, having a full five days...

“This is an excellent course to build confidence in troubleshooting, building a solid base from which to troubleshoot. The instructor, Terry Yonkheym, sets a good pace, is knowledgeable and is easy to understand.”

The course would be highly beneficial to electricians, whether they are brand new or have been in the trade for years.

“Very good to think of troubleshooting in a more effective manner and safer to record results and findings for information sharing’s and recording. WebCAT will send all people to course in electrical field.”

“Very good training, very much like back to the trade school. Best training I have been on in a long time. It really helped with logical process for troubleshooting. Example, more analysis less testing.”

"I gained the ability to take my troubleshooting to the next level by doing it faster and safer. I believe I have the ability to troubleshoot any problem by applying the steps that I learned in this course."

“Was a good course. Enjoyed the challenges of troubleshooting with a different method. Would highly recommend.”

“I really enjoyed my practical class. Thank you for sharing your expertise, I hopefully will be able to implement it further into the field. Thanks.”

“This was a very good course that I will recommend to other electricians that I work with. The instructor was very personable and knowledgeable. This course helped me to analyze and understand circuits that I will come across without seeing them beforehand.”

“This is an excellent course for giving troubleshooting procedure. Shows how to breakdown and analyze a problem so with minimal tests you are able to find the problem. The instructor, Terry Yonkheym was very knowledgeable and has extensive knowledge in the troubleshooting and electrical systems. Recommended...

"The course did a great job in teaching me how to approach troubleshooting a piece of equipment that I'm not familiar with. It taught techniques and provided lots of practical and hands-on practice using those techniques. The classroom exercises were all very different from each other and all were similar...

“The instructor was very knowledgeable in troubleshooting and course content very interesting and worthwhile course.”

“Interesting course, I enjoyed it.”

"I enjoyed the troubleshooting and especially the methodology"

I enjoyed the course. It refreshed things that I have not had to troubleshoot in a long time. I will recommend this course to everyone in my shop. Thanks for the knowledge Joe Kiceniuk.

“This was an excellent course with a great layout of the material. It starts with a learning process of systematically breaking down the circuits to narrow down the focus area. By doing this, you have a smaller focus area and less testing, making you more efficient. Also learning the importance of...

"Thought the course was very informative. It taught extra ways of thinking to use for problems. The instructor, Ed Rideout was very experienced and showed poise when asked to go over/show different ways of explaining a problem to the class."

“ A good variety of content, and a well informed and open instructor. I will be teaching this method amongst my apprentices and co-workers.”

“I found this instructor to be very knowledgeable and engaging. He presented the course material in an organized manner, making it easy to follow. The concepts presented will be of great benefit to troubleshooting. I would recommend this course and instructor.”

"This course gets your mind working so you can look at a problem in a different frame of mind."

“I think that most of the materials presented were a great exercise in practicing trouble shooting skills.”

“This course helps to show how to focus on the problem and how to narrow down where in your circuit the fault is. The instructor was helpful in showing how to prove you have located the fault through testing. This will be helpful in my work on board HMC ships and submarines.”

“ Excellent content with plenty of hands-on troubleshooting and demo-circuits to use/test the techniques.”

“I would recommend this course to my co-workers. I learnt how to document everything and how to approach and solve problems in a different way.”

"I have a much deeper understanding of electrical systems. How to test equipment and find shorts which I believe will be valuable for the rest of my career."

“I thought the course was very well done. I liked the hands-on approach. The instructor was very knowledgeable. I would recommend to coworkers. We work on generator systems, kitchen equipment, industrial, overhead crane VFD’s, HVAC Systems on the base, overhead doors, fire pump diesel and electric.”

“I thought this course was a great approach to improving troubleshooting skills. Ed Rideout did a great job instructing, was very knowledgeable and easy to understand. I could see my skills improving as the week went on. The test sets used for the course were great, as well as the software. All in...

"This course will pay for itself the first time a critical motor is down. If it saves one hour of downtime that is $100,000.00"

“ Very effective and efficient way of how to solve a problem…from start to finish”

"Course teaches and dictates the importance of keeping focused on issue and document info. Plan a strategic execution of analyzing data, record info, isolate problem areas and control amount of excess testing with meter to minimize false readings.

“The course will help me a lot in troubleshooting. It made me learn to troubleshoot quicker and able to split the problem in half the time. The instructor was really good at what he teaches and that made the course better. Thanks.”

“This course gave me a better understanding of how to analyze problems and minimize time in troubleshooting.”

“ Good course content and lots of hands on to solidify the theory. This course will pay for itself in two weeks”

"I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

"This course is an excellent tool for anyone who will be doing troubleshooting on equipment or a plant."

“This course and the instructor were both exceptional and I highly recommend this course to anyone in the electrical trade.”

"This was by far the most practical electrical course I have taken so far. The instructor was excellent and very knowledgeable in his field. I wish I had taken this course 20 years ago."

“This course helps to improve troubleshooting skills by starting with the basics. Shows the importance of documentation for helping you and your coworkers. By planning your testing, you will be more efficient. Course was thorough and well instructed. The instructor made sure everyone was at the same...

“This course was very informative and makes you think outside the box. It was challenging troubleshooting. The instructor was knowledgeable and showed you safe troubleshooting techniques. It was a positive atmosphere, effective meter placement, reduced troubleshooting times, visual troubleshooting...

“The instructor was extremely helpful, knowledgeable, friendly and understanding of the student’s different levels of experience. The course was probably one of the best I've done to date. I feel more confident when approaching equipment to repair with either experience or little experience working...

This course is amazing. I think every maintenance electrician should have the opportunity to take this course.

"The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

“ I enjoyed it. It was very mixed. You were not overdoing just one aspect but always covering something new. I like the troubleshooting tools…thinking, observing, analysis, then test!”

“The instructor did a great job, very informative, very helpful, lots of knowledge. This is one of the best courses I have ever been involved in; I learnt a lot from this experience.

“The course was an extremely valuable tool to any electrician. Experienced troubleshooters can refine existing skills and less-experienced will gain knowledge that isn't the overly obvious unless taught.”

“This course was valuable in terms of learning documentation and a methodical approach to troubleshooting. It was practical and engaging and provided valuable tips and practice in implementing the method. I would have liked a little more coaching on how to divide the circuits and theory. However, after...

"Great instruction, I learnt a lot of troubleshooting skills. It was a very informative course!!"

“The first day I thought I should get a little more instructions, but I got into it and I started to see the objective, what the objective was to get me thinking and figuring out methods to improve my troubleshooting. In the beginning I was frustrated but as my troubleshooting improved, frustration...

"Terry Yonkheym was very patient with our lack of technical "expertise". This was a good course to show us methods to practice in future activities to analyze and plan a method to put into practice."

"The course was good, we were shown a different way to approach problems. The instructor, Terry Yonkheym was easy to understand and follow."

The props/test equipment makes it easier to understand and learn. Computer apps were an interesting challenge. Even with years of experience, it is helpful to see troubleshooting from another structured perspective.

“The instructor was knowledgeable about the content of the course, which helps explaining how to dissect and troubleshooting electrical problems and prints. This course is a valuable asset. It's provided knowledge on how to become quicker and more efficient at recognizing the problem in an electrical...

“The course was useful in the sense that it teaches the importance of finding your starting point and staying calm while troubleshooting. The course would be best suited for apprentices, journeymen with little or no troubleshooting experience. There are lessons to be taken from it and about the mental...

“The instructor has lots of experience and demonstrated the information very well. I will make use of the information presented. Great course.”

“Using logic and better testing (meter) techniques, I am now a much more effective and efficient trouble-shooter.”

Although I experience many similar troubleshooting scenarios at work, this course helps develop the proper way. Planning, diagrams and a proper course of action that could help me be more effective in the field. I found the last few days interesting as well as being related to electronic systems, some...

"The best off-site training I have been to..."

The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

This course is an excellent learning tool for troubleshooting. The way it was taught was excellent for getting though the information. For personal gain this was a very good experience. The hands on showed me a ton of new useful information. Ed Rideout was a great teacher, clear and thorough.

I found that the course was good and it made me think about narrowing down the problem and planning it out before starting my troubleshooting. I liked the fact it was a small class ad it was easier to get help if you needed it.

“Course overall is very good. A lot of good, on topic information. Very beneficial to anyone having to troubleshoot systems. The instructor was excellent. Very versed at delivering the information at an in depth but widely understood method. His knowledge with the process of troubleshooting is very...

“He was amazing from the beginning till the end for his in-depth knowledge of the course materials. He speaks in a tone that could be understood. If you call his attention on any topic, he spent time with you and made sure you got it. I loved the course.”

“The course was very helpful in developing a better technique to approach troubleshooting faults, thinking more about the test you are going to perform. I would recommend this course.”

“I was very happy with the course. I learned a lot. My troubleshooting skills have improved more than what I was expecting. The teacher was awesome and very knowledgeable.”

“The instructor Ed Rideout, presented the course content in a clear efficient manner. New troubleshooting techniques were well presented and received. By the end of the course I had noticed overall improvement in circuit troubleshooting ability.”

“This was a very good course. It helps you to get in a proper mind set when you come up on a problem to troubleshoot. It teaches you that documentation is key to shorten your troubleshooting time. The instructor was on point and had a lot of knowledge to pass on.”

“I found the method of troubleshooting presented to be very helpful in solving the problems during the course. After 2 days the time to solve each problem was reduced significantly. I will try to apply this method with similar problems on the job. I found the day 5 troubleshooting board to be most...

"The contents of this course will be an invaluable asset to me and I would recommend that other technicians also take this course."

“The course was well thought out, had good equipment, good pace, and relevant training material. The instructor was friendly and relatable, good instruction, good at presenting ideas in different ways to help with understanding.”

“I found the course and the instructor challenged me in ways that revealed my weaknesses and provided the skills and system to overcome them. Well worth it!”

“Had a good time learning about troubleshooting. The instructor was good and answered all of my questions. He showed us how and where to begin troubleshooting so we didn’t have to go through the whole circuit. I would tell anyone to take this course as it was very helpful.”

“Wish I had been given the opportunity to take this training years back. Learning in the classroom, rather than learning in the field, costs the company less down time. This easily pays for the training. Thanks for letting me attend. I will be promoting this to have our 9 control techs take the training.”

I believe the course was very helpful in helping me with my troubleshooting skills and a refresher to help with what I may have been rusty. The instructor kept the mood light and entertaining to keep an enjoyable learning environment.

“I fully enjoyed the course and I would highly rate this course for the rest of my coworkers. The equipment was excellent and there was a lot of troubleshooting areas which were great.”

"This is a great course. I learnt lots about how to organize and prepare for troubleshooting. Well worth attending."

“The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

“The course was very effectively laid out and the use of the training aids made the course much easier to stay engaged. The instructor was very knowledgeable and was able to steer you in the proper direction without making you feel stupid. Excellent course overall.”

“Enforced the importance of good documentation, know what to expect from meter readings before the readings, understanding the problem, get all the available info, if stuck on a problem, take a short break.”

“This was a really good course and instructor(Ed Rideout). I found great improvement in troubleshooting procedures and documentation. It also reduced number of steps to find faults by 50% to 75% (more efficient). I recognized different ways to troubleshoot (both open circuits and short circuits). I...

I would recommend this training to others, another tool to add to the kit. The instructor, Ed Rideout was easy going and helpful. I also liked the....no question is a stupid question.

“Instructor was very knowledgeable and the course was great. The course was very hands on which made it easier to learn.”

“This course teaches you about mental state and how it affects your attitude when trying to troubleshoot. It plays an important role in analytical thinking that not many people would realize on their own. I would recommend this course/instructor to not only electricians, but millwrights, mechanics...

“My troubleshooting skills are better after finding a method to break apart electrical problems. This course shows you efficient ways to analyze information and plan tests.”

"Course was awesome! Very in depth for a beginner yet challenging for a novice. The instructor was very knowledgeable and ran an extremely efficient and in depth course."