Analytically Troubleshoot Complex Electrical Systems with Deductive Reasoning

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Next Analytically Troubleshoot Complex Electrical Systems with Deductive Reasoning Courses

• "Course was beneficial in that it shows if you take a complex problem and break it down, document the information you have and come up with a plan, it makes troubleshooting the problem easier."

  Martin Fleming, Irving Tissue

• “The instructor has lots of experience and demonstrated the information very well. I will make use of the information presented. Great course.”

  Byron Olsen, Olsen Audio

• "The course was good, we were shown a different way to approach problems. The instructor, Terry Yonkheym was easy to understand and follow."

  Quentin Attwater, Agrium

• “The first day I thought I should get a little more instructions, but I got into it and I started to see the objective, what the objective was to get me thinking and figuring out methods to improve my troubleshooting. In the beginning I was frustrated but as my troubleshooting improved, frustration...

  Terry Wardrobe, Weyerhaeuser

• “ Excellent, an invaluable troubleshooting tool.”

  Jim King, Electrician, Williams Operating Corp

• Although I experience many similar troubleshooting scenarios at work, this course helps develop the proper way. Planning, diagrams and a proper course of action that could help me be more effective in the field. I found the last few days interesting as well as being related to electronic systems, some...

  Dustin Yarosh, Imperial Oil

• "I think this was a great course. I haven't done a lot of troubleshooting up to this point but certainly feel better prepared to do so now. Joe Kiceniuk is a great instructor and he is very knowledgeable."

  Andrew Sheaves, Suncor

• "Joe Kicenuik left lots of time to review all the classroom material. He was very helpful in answering any questions and was effective in explaining what troubleshooting techniques work best for each particular problem. This course will improve your way of approaching future problems in your job field."

  Colwyn Meredith, Suncor

• “Was a good course. Enjoyed the challenges of troubleshooting with a different method. Would highly recommend.”

  Laurie Tischler, TransGas

• "I liked this class a lot. I liked the use of the different boards and how hands on the class was. The instructor, Joe Kiceniuk was very knowledgeable and clear on his points."

  Matt Hawkins, Velco

• "Although I experience many similar troubleshooting scenarios at work, this course helped develop the proper way. Planning, diagrams, a proper course of action that could help me be more effective in the field."

  Dustin Yarosh, Imperial Oil Ltd.

• “The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

  Daryl Magerl, TransAlta, TransGas

• “I would recommend this course to all electrical workers. This course helps you go through the process on what and how to troubleshoot electrical systems. I believe that this would help people troubleshoot electrical problems faster.”

  Ryan Sernecky, TransGas

• “The instructor, Terry Yonkheym sure knows his stuff which helps a lot. I think in time I will surely benefit from this course (once I make what I learnt common practice). Class size was perfect and overall experience was good.”

  Daniel Goebel, Argus Machine Co. Ltd.

• “Course was very good, challenging and informative.”

  Wayne Geizer, Department of National Defense

• "Very good tips on how to break down a problem into manageable steps. And on eliminating problem areas to break down problems. Good teaching."

  Karsten Harms, Agrium

• “Interesting course, I enjoyed it.”

  J. Kezema, Weyerhaeuser

• “The course was useful in the sense that it teaches the importance of finding your starting point and staying calm while troubleshooting. The course would be best suited for apprentices, journeymen with little or no troubleshooting experience. There are lessons to be taken from it and about the mental...

  Tristan R, LP Peace Valley OSB

• "This course is an excellent tool for anyone who will be doing troubleshooting on equipment or a plant."

  Sean Callahan, Suncor

• “The instructor did a great job, very informative, very helpful, lots of knowledge. This is one of the best courses I have ever been involved in; I learnt a lot from this experience.

  Shannon Park, Corner Brook Pulp and Paper

• "The hands on work was well organized and the computer word was a nice change from the norm, both of which made you think. This is a must have course for technologists."

  Jason Dalton, Substation Electrician, Newfoundland Power

• The props/test equipment makes it easier to understand and learn. Computer apps were an interesting challenge. Even with years of experience, it is helpful to see troubleshooting from another structured perspective.

  Dennis Riesterer, Velco

• "This is an excellent course. I learned a lot of valuable information, especially regarding the application of thinking and learning patterns. Draw out your problem area and focus on the underlying issue."

  Steven Crane, Substation Electrician, Newfoundland Power

• “I really enjoyed my practical class. Thank you for sharing your expertise, I hopefully will be able to implement it further into the field. Thanks.”

  Sergei Martynenko, Winnipeg Airport Authority

• “This course made me look at the big picture, then find my way to the problem faster by not doing unnecessary testing and checks. Having to write a bubble around the problem area made it easy to reason and test my way through to find the problem quicker and easier.”

  Jeff S., Co-Op Refinery Complex

• "The props and test equipment make it easier to understand and learn. Computer apps were an interesting challenge. Even with a lot of years experience it is helpful to see troubleshooting from another structured perspective."

  Dennis Riesterer, Velco

• “As a maintenance electrician, I think the course was great and should be made mandatory for all journeymen. I will continue to use a consistent systematic approach when troubleshooting. Our instructor was very knowledgeable on the material presented, very patient, and made the course fun and entertaining.”

  Pat Buis, Syncrude

• “This course and the instructor were both exceptional and I highly recommend this course to anyone in the electrical trade.”

  Travis Cluett, Syncrude Canada Ltd.

• "This course was very informative and interesting. Good information which is reinforced by the hands on practice provided."

  Dean Burant, Ontario Power Generation

• I found that the course was good and it made me think about narrowing down the problem and planning it out before starting my troubleshooting. I liked the fact it was a small class ad it was easier to get help if you needed it.

  Blaine Romanovich, Imperial Oil

• "The contents of this course will be an invaluable asset to me and I would recommend that other technicians also take this course."

  John Taylor, Ontario Power Generation

• HATCES “I would recommend this course for anyone who was looking to upgrade or start on their troubleshooting knowledge. The structured system taught is a very helpful tool to help pinpoint the problem efficiently. The instructor is very knowledgeable and will help you along without pointing out the...

  Nevin Edmundson, Winnipeg Airport Authority

• "This is the first time I have been trained in a step by step approach to troubleshooting. I feel, this will make future troubleshooting and breakdown issues in the future a lot safer and problem solving a lot easier. Increased production, increased safety means...WIN, WIN!!"

  Eugene Comeau, David Bell Mine

• Course was beneficial in that it shows if you take a complex problem and break it down, document the information you have and come up with a plan it makes troubleshooting the problem easier. Instructor, Joe Kiceniuk was knowledgeable and conveyed the intent of the course.

  Martin Fleming, Irving Tissue

• "I have a much deeper understanding of electrical systems. How to test equipment and find shorts which I believe will be valuable for the rest of my career."

  Mahamat Moussa Cherif, Syncrude Canada

• “ A good variety of content, and a well informed and open instructor. I will be teaching this method amongst my apprentices and co-workers.”

  Ed Wilhelm, Station Electrician, SaskPower

• “The course was well thought out, had good equipment, good pace, and relevant training material. The instructor was friendly and relatable, good instruction, good at presenting ideas in different ways to help with understanding.”

  Justin Power, BC Hydro

• “He was amazing from the beginning till the end for his in-depth knowledge of the course materials. He speaks in a tone that could be understood. If you call his attention on any topic, he spent time with you and made sure you got it. I loved the course.”

  Johnny Quayson, Syncrude

• "This was by far the most practical electrical course I have taken so far. The instructor was excellent and very knowledgeable in his field. I wish I had taken this course 20 years ago."

  Rod McColman, Shell Canada

• “I learnt more than I thought I would have learnt. I’ve learned that having more information and being organized is the key to the problem solving. Having a place to start is better than staring at the wall. The instructor was informative and explained things so I could understand them. Definitely...

  Ron Barrett, Otis

• “The instructor was very knowledgeable in troubleshooting and course content very interesting and worthwhile course.”

  Mark Johnstone, Syncrude

• "Excellent course and knowledgeable instructor. Relaxed learning pace with no limits on fault findings. The test equipment and labs were easily understood and were easy to operate. Documentation provided was clear and accurate. It changed my process for fault findings."

  Dave McIntyre, Ontario Power Generation

• "Course was awesome! Very in depth for a beginner yet challenging for a novice. The instructor was very knowledgeable and ran an extremely efficient and in depth course."

  Jason Ziprick, Grain Millers Canada Corp.

• “This was an excellent course with a great layout of the material. It starts with a learning process of systematically breaking down the circuits to narrow down the focus area. By doing this, you have a smaller focus area and less testing, making you more efficient. Also learning the importance of...

  Rich Norman, Syncrude Canada

• “This was a well paired course with plenty of time and exercises to complete, very knowledgeable instruction for planning.”

  Andrew Luxton, LP Peace Valley OSB

• The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

  Dave Smale, Agrium

• This course was definitely beneficial to me. It opened my eyes on how to look at a circuit differently and use less steps to identify a problem. This training proved the importance of recording ALL information gathered about a problem, at the same time also knowing how the circuits should operate under...

  Brandon Sacrey, Nabors Drilling

• "This course gets your mind working so you can look at a problem in a different frame of mind."

  Kirk Barron, Shell Canada

• “The instructor was extremely helpful, knowledgeable, friendly and understanding of the student’s different levels of experience. The course was probably one of the best I've done to date. I feel more confident when approaching equipment to repair with either experience or little experience working...

  Philip Roberts, Corner Brook Pulp and Paper

• “The instructor let us know the focus of the course and really showed us the method which we were to follow. Easy to talk to and made you think through the problems.”

  Dale Buhler, Ainsworth Engineered

• "The instructor, Terry Yonkheym was very knowledgeable and came across well wth his presentation. He was very good at explaining the problems encountered and what to look for. Also, explained this course was about "how" to troubleshoot with the 5 step system. This technique should help to figure out...

  Rob Lefebvre, Agrium

• “Great course and instructor was great. Will use to help analyze and troubleshoot issues in antenna systems that I work on.”

  Fred Dollivier, Department of National Defense

• “Had a good time learning about troubleshooting. The instructor was good and answered all of my questions. He showed us how and where to begin troubleshooting so we didn’t have to go through the whole circuit. I would tell anyone to take this course as it was very helpful.”

  Kevin Mason, Syncrude Canada

• “Enforced the importance of good documentation, know what to expect from meter readings before the readings, understanding the problem, get all the available info, if stuck on a problem, take a short break.”

  Tom Fischer, Weyerhaeuser Canada

• “Very fun course with a wide variety of equipment. Good practice for troubleshooting, unfamiliar equipment also good practice for using your logic for solving unknown electrical problems. The instructor was very helpful and made the course very interesting.”

  Roch Lavergne, Norbord

• “The course was very helpful in developing a better technique to approach troubleshooting faults, thinking more about the test you are going to perform. I would recommend this course.”

  Jake Couture, Syncrude

• "Very good. Good amount of hands on mixed with a good amount of theory. The workload was perfect, any more would have been rushed or not understood by the end of the day. My brain was tired. Any less would not have forced me to push myself. The hands on laptops were perfect."

  James Larsen, City of Red Deer

• “Course was very good, definitely gave me another way to troubleshoot problems and make sure I document everything. Had very good examples and hands on was awesome, better than looking at a Power Point all day.”

  Scott Purcell, TransGas

• “I found this course to be very precise and to the point, teaching an effective and expedient means to troubleshoot a system that is more or less universal. I found the method this course taught to even be effective on systems I was not familiar with; using this method I was able to successfully troubleshoot...

  T.W. Garvey, Department of National Defence

• “This course gave me a better understanding of how to analyze problems and minimize time in troubleshooting.”

  P Duncan, City of Ottawa

• "The best off-site training I have been to..."

  Lee Morsette, Boeing

• “ How to analyze, document and test efficiently... this course is for anyone who works on electrical systems.”

  Michael Irving, Maintenance Electrician, Shell Canada

• “ Very effective and efficient way of how to solve a problem…from start to finish”

  Craig Knee, Electrical Maintenance, Newfoundland Power

• “This course was very beneficial, learning and brushing up on old skills. The testing boards/equipment is all set up very well. I would certainly suggest this to any and all colleagues. Two thumbs up.”

  Marris Romaniuk, Syncrude Canada

• "This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

  Tyler Romanchuk, Suncor Energy

• "I enjoyed the troubleshooting and especially the methodology"

  Dave Cox, Koch Fertilizers

• “This course was a great learning tool and it's hard at times but it was great, good job.”

  Keith Biggin, Corner Brook Pulp and Paper

• “Very good training, very much like back to the trade school. Best training I have been on in a long time. It really helped with logical process for troubleshooting. Example, more analysis less testing.”

  Drew Cameron, City of Ottawa.

• “The instructor was very knowledgeable and well prepared. He used real time examples to illustrate points. He kept the flow going not allowing us to get side tracked from our goals. Each day started with a review and reinforced course objectives. A great course, highly recommend it.”

  Kent Strong, Syncrude Canada Ltd.

• “The information was good. There was lots of hands on, which was excellent. The instructor kept things moving at a good pace. He was knowledgeable about aspects of the course material. The equipment used worked well with the troubleshooting objective. Definitely learnt something.”

  Bruce Bell, Winnipeg Airport Authority

• “Introduction was good, well-paced and concise. This course had the perfect proportion of lecture vs hands on. It had a good variety of troubleshooting diagnostic boards/software, an excellent course for apprentices.”

  Troy Gold, Co-Op Refinery Complex

• “I thoroughly enjoyed this course. It had lots of hands on exercises, which is the best way to learn. Ed Rideout was very knowledgeable and obviously had a ton of practical experience. Great instructor!”

  Dan Rogers, Newfoundland Power

• “Good hands on training in a controlled setting. Trains you on an approach to troubleshooting. Proves that the importance of documenting your finding, shows how to divide and conquer the problem. Lots of different troubleshooting problems to work on so there is something for everyone.”

  Russell Penson, Weyerhaeuser

• “This was a very good course that I will recommend to other electricians that I work with. The instructor was very personable and knowledgeable. This course helped me to analyze and understand circuits that I will come across without seeing them beforehand.”

  Aaron Belanger, Syncrude Canada Ltd.

• This course is an excellent learning tool for troubleshooting. The way it was taught was excellent for getting though the information. For personal gain this was a very good experience. The hands on showed me a ton of new useful information. Ed Rideout was a great teacher, clear and thorough.

  Rob Gaudreau, Argus Machine Co Ltd.

• “ Good course content and lots of hands on to solidify the theory. This course will pay for itself in two weeks”

  Dion Antle, Electrical Supervisor, Kruger Pulp and Paper

• “This course helps to show how to focus on the problem and how to narrow down where in your circuit the fault is. The instructor was helpful in showing how to prove you have located the fault through testing. This will be helpful in my work on board HMC ships and submarines.”

  Liam Muldoon, Department of National Defense

• “ If you want everyone playing on the same team to work correctly and in an efficient manner, do this training”

  Thomas Veysey, Technician, Vermont Electric Company

• “Everything was great; this course will help me very much to troubleshoot better.”

  Kent Pilon, City of Ottawa

• I enjoyed this class a lot. I liked the use of the different boards and how hands-on the class was.

  Matt Hawkins, Velco

• "This course will pay for itself by the time I repair my first piece of equipment. Ed Rideout is an excellent instructor with a lot of actual hands on experience. Top guy, top course. Material was clear and relevant."

  Joe Van Niekerk, Suncor

• “I thought the course was very well done. I liked the hands-on approach. The instructor was very knowledgeable. I would recommend to coworkers. We work on generator systems, kitchen equipment, industrial, overhead crane VFD’s, HVAC Systems on the base, overhead doors, fire pump diesel and electric.”

  Jeff Bird, Department of National Defense

• “I fully enjoyed the course and I would highly rate this course for the rest of my coworkers. The equipment was excellent and there was a lot of troubleshooting areas which were great.”

  Rodney Rice BC Hydro,

• "This course will pay for itself the first time a critical motor is down. If it saves one hour of downtime that is $100,000.00"

  Patrick Kachur, Electrician, Syncrude Canada

• “Very good course. I would recommend to my coworkers if they felt they needed to improve their troubleshooting skills, or develop proper skills. This course will take them to where they would want to be. This course had given me valuable skills and knowledge to make my job as a maintenance electrician...

  Kevin Smerek, Cameco

• “I personally enjoyed this course. It helps me a lot when troubleshooting any electrical system. How to break down a circuit and where to pinpoint a problem, it was challenging at times, but that's the valuable part of the course. It really makes you think. The instructor was very informative and knowledgeable...

  Alex Hansen, Syncrude Canada Ltd.

• “This course was very beneficial in helping you to think about how to breakdown problems to reduce troubleshooting time. The idea of documenting everything so that others can pick up where you left off will help with cross shift issues.”

  Darcy Orthner, Cameco

• “I think the course was very well presented and helped emphasize the use of a meter and how to interpret the readings you get.”

  Mike Funk, LP Peace Valley OSB

• “Course overall is very good. A lot of good, on topic information. Very beneficial to anyone having to troubleshoot systems. The instructor was excellent. Very versed at delivering the information at an in depth but widely understood method. His knowledge with the process of troubleshooting is very...

  Dave McDonald, Canada Training Group

• "Course is hard for the first coupe of days, but in the middle of the course it starts to get easy or better. I have learnt lots and will take it to my work place. The instructor, Joe Kiceniuk is very good, easy going and very smart. I had fun, thanks for the course Canada Training Group."

  Jeff Ferns, TransCanada Pipelines

• “Wish I had been given the opportunity to take this training years back. Learning in the classroom, rather than learning in the field, costs the company less down time. This easily pays for the training. Thanks for letting me attend. I will be promoting this to have our 9 control techs take the training.”

  George Fischer, TransGas

• “ I enjoyed it. It was very mixed. You were not overdoing just one aspect but always covering something new. I like the troubleshooting tools…thinking, observing, analysis, then test!”

  Wade Harrogate, Maintenance Supervisor, Molson Breweries

• “The course was very effectively laid out and the use of the training aids made the course much easier to stay engaged. The instructor was very knowledgeable and was able to steer you in the proper direction without making you feel stupid. Excellent course overall.”

  Stuart Yemen, City of Ottawa

• “This course is the best I've ever done. Lots of hands-on which is the best and fastest way to learn. This course is making me feel more comfortable in troubleshooting; the instructor was a great teacher and a nice person.”

  Darren Buckle, Corner Brook Pulp and Paper

• “I think that most of the materials presented were a great exercise in practicing trouble shooting skills.”

  Derek Deuling, LP Peace Valley OSB

• I think the course was useful because it taught me how to plan my troubleshooting. It was a lot of hands on tasks which was good. It gave me a lot of testing experience and the ability to experiment, going about problems in a different way. The instructor, Terry Yonkheym was knowledgeable and kept the...

  Mike Sliva, Agrium

• "Excellent course. The content and the instructor exceeded my expectations, I have new tools in my toolbox. Most importantly, a new way of thinking. How to come to an issue? How to gather "helpful" info? How to zero in on the problem? The hands on was an invaluable learning tool."

  Christian Wells, Agrium

• “This course teaches you about mental state and how it affects your attitude when trying to troubleshoot. It plays an important role in analytical thinking that not many people would realize on their own. I would recommend this course/instructor to not only electricians, but millwrights, mechanics...

  Curtis Walch, Graymont

• "The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

  Mike Gallant, Irving Tissue