Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians

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Next Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians Courses

• “This course was very beneficial in helping you to think about how to breakdown problems to reduce troubleshooting time. The idea of documenting everything so that others can pick up where you left off will help with cross shift issues.”

  Darcy Orthner, Cameco

• “The instructor was extremely helpful, knowledgeable, friendly and understanding of the student’s different levels of experience. The course was probably one of the best I've done to date. I feel more confident when approaching equipment to repair with either experience or little experience working...

  Philip Roberts, Corner Brook Pulp and Paper

• “ Good course content and lots of hands on to solidify the theory. This course will pay for itself in two weeks”

  Dion Antle, Electrical Supervisor, Kruger Pulp and Paper

• “This course teaches you about mental state and how it affects your attitude when trying to troubleshoot. It plays an important role in analytical thinking that not many people would realize on their own. I would recommend this course/instructor to not only electricians, but millwrights, mechanics...

  Curtis Walch, Graymont

• “This was a great course; I had no experience on troubleshooting prior to the start of this course. Now I feel comfortable. I'm glad it was available for me and it will greatly help me in the future.”

  Alan MacDonald, Corner Brook Pulp and Paper

• “This course and the instructor were both exceptional and I highly recommend this course to anyone in the electrical trade.”

  Travis Cluett, Syncrude Canada Ltd.

• “ How to analyze, document and test efficiently... this course is for anyone who works on electrical systems.”

  Michael Irving, Maintenance Electrician, Shell Canada

• “Was a good course. Enjoyed the challenges of troubleshooting with a different method. Would highly recommend.”

  Laurie Tischler, TransGas

• “The instructor is very patient and knowledgeable, offered assistance and gave time to help me understand the task at hand.”

  Bob Young, Corner Brook Pulp and Paper

• “The course was useful in the sense that it teaches the importance of finding your starting point and staying calm while troubleshooting. The course would be best suited for apprentices, journeymen with little or no troubleshooting experience. There are lessons to be taken from it and about the mental...

  Tristan R, LP Peace Valley OSB

• “The instructor has lots of experience and demonstrated the information very well. I will make use of the information presented. Great course.”

  Byron Olsen, Olsen Audio

• Excellent course, Joe Kiceniuk did a great job presenting the material. This was a very good refresher for those of us who have experience troubleshooting electrical/electronics and excellent foundation for those us who did not.

  Rick Farrington, Velco

• “The information was good. There was lots of hands on, which was excellent. The instructor kept things moving at a good pace. He was knowledgeable about aspects of the course material. The equipment used worked well with the troubleshooting objective. Definitely learnt something.”

  Bruce Bell, Winnipeg Airport Authority

• “Very fun course with a wide variety of equipment. Good practice for troubleshooting, unfamiliar equipment also good practice for using your logic for solving unknown electrical problems. The instructor was very helpful and made the course very interesting.” Roch Lavergne, Norbord

  Roch Lavergne, Norbord

• “This course is the best I've ever done. Lots of hands-on which is the best and fastest way to learn. This course is making me feel more comfortable in troubleshooting; the instructor was a great teacher and a nice person.”

  Darren Buckle, Corner Brook Pulp and Paper

• "The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

  Mike Gallant, Irving Tissue

• The course was a good refresher. It had good analysis sharpening skills. Also, the switchboards, laptops, and programs helped break down circuits.

  Zack Berthier, Global Container Terminals

• “Course was very good, definitely gave me another way to troubleshoot problems and make sure I document everything. Had very good examples and hands on was awesome, better than looking at a Power Point all day.”

  Scott Purcell, TransGas

• “I found this instructor to be very knowledgeable and engaging. He presented the course material in an organized manner, making it easy to follow. The concepts presented will be of great benefit to troubleshooting. I would recommend this course and instructor.”

  Bruce Starkes, Barrick - Williams Operating Corporation

• "The contents of this course will be an invaluable asset to me and I would recommend that other technicians also take this course."

  John Taylor, Ontario Power Generation

• “I was very happy with the course. I learned a lot. My troubleshooting skills have improved more than what I was expecting. The teacher was awesome and very knowledgeable.”

  Michael Downing, Syncrude Canada Ltd.

• "I liked this course as there were good fault/circuit boards to work on. I liked the heater simulator as it related to a lot of what I would do on a regular troubleshooting day. (A lot of propane furnaces, which are similar) Also, the timing circuit was great, a lot of knowledge came out of that one...

  James Churchill, Cameco Corporation

• “This course helps to show how to focus on the problem and how to narrow down where in your circuit the fault is. The instructor was helpful in showing how to prove you have located the fault through testing. This will be helpful in my work on board HMC ships and submarines.”

  Liam Muldoon, Department of National Defense

• “Very knowledgeable instructor with a good attitude explains the hazard material thoroughly. The course teaches you an analytical approach for problem solving that can be applied basically to everything in life, recommended to everyone.”

  Felix Kirsher, City of Ottawa

• “This was a very good course that I will recommend to other electricians that I work with. The instructor was very personable and knowledgeable. This course helped me to analyze and understand circuits that I will come across without seeing them beforehand.”

  Aaron Belanger, Syncrude Canada Ltd.

• "Although I experience many similar troubleshooting scenarios at work, this course helped develop the proper way. Planning, diagrams, a proper course of action that could help me be more effective in the field."

  Dustin Yarosh, Imperial Oil Ltd.

• "This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

  Tyler Romanchuk, Suncor Energy

• “I fully enjoyed the course and I would highly rate this course for the rest of my coworkers. The equipment was excellent and there was a lot of troubleshooting areas which were great.”

  Rodney Rice BC Hydro,

• “As a maintenance electrician, I think the course was great and should be made mandatory for all journeymen. I will continue to use a consistent systematic approach when troubleshooting. Our instructor was very knowledgeable on the material presented, very patient, and made the course fun and entertaining.”

  Pat Buis, Syncrude

• “I think that after taking this course, I will become a faster and better trouble-shooter. The instructor was very well informed and came across so that I could understand it easily.”

  Neil Felt, Weyerhaeuser Canada

• “Course was very good, challenging and informative.”

  Wayne Geizer, Department of National Defense

• "This is a great course. I learnt lots about how to organize and prepare for troubleshooting. Well worth attending."

  Steven Gordon, Suncor

• "This course will pay for itself the first time a critical motor is down. If it saves one hour of downtime that is $100,000.00"

  Patrick Kachur, Electrician, Syncrude Canada

• Great instructors, very knowledgable, willing to slow down and go over the material as many times as it takes, very patient. Course Covers a lot of relevant info.

  Stewart Nimmo, Global Container Terminals

• “Everything was great; this course will help me very much to troubleshoot better.”

  Kent Pilon, City of Ottawa

• “This course made me look at the big picture, then find my way to the problem faster by not doing unnecessary testing and checks. Having to write a bubble around the problem area made it easy to reason and test my way through to find the problem quicker and easier.”

  Jeff S., Co-Op Refinery Complex

• “Interesting course, I enjoyed it.”

  J. Kezema, Weyerhaeuser

• I enjoyed the course. It refreshed things that I have not had to troubleshoot in a long time. I will recommend this course to everyone in my shop. Thanks for the knowledge Joe Kiceniuk.

  Scott Felton, SaskPower

• "I gained the ability to take my troubleshooting to the next level by doing it faster and safer. I believe I have the ability to troubleshoot any problem by applying the steps that I learned in this course."

  Dustin Kavanagh, Husky Energy

• “Very good course. I would recommend to my coworkers if they felt they needed to improve their troubleshooting skills, or develop proper skills. This course will take them to where they would want to be. This course had given me valuable skills and knowledge to make my job as a maintenance electrician...

  Kevin Smerek, Cameco

• “Had a good time learning about troubleshooting. The instructor was good and answered all of my questions. He showed us how and where to begin troubleshooting so we didn’t have to go through the whole circuit. I would tell anyone to take this course as it was very helpful.”

  Kevin Mason, Syncrude Canada

• "The course did a great job in teaching me how to approach troubleshooting a piece of equipment that I'm not familiar with. It taught techniques and provided lots of practical and hands-on practice using those techniques. The classroom exercises were all very different from each other and all were similar...

  Myron Janzen, Agrium

• “ I enjoyed it. It was very mixed. You were not overdoing just one aspect but always covering something new. I like the troubleshooting tools…thinking, observing, analysis, then test!”

  Wade Harrogate, Maintenance Supervisor, Molson Breweries

• "Course teaches and dictates the importance of keeping focused on issue and document info. Plan a strategic execution of analyzing data, record info, isolate problem areas and control amount of excess testing with meter to minimize false readings.

  Todd Giesbrecht, Agrium

• The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area.

  Mike Gallant, Irving Tissue

• "This was by far the most practical electrical course I have taken so far. The instructor was excellent and very knowledgeable in his field. I wish I had taken this course 20 years ago."

  Rod McColman, Shell Canada

• The course and instructor were really good, very well-formatted to keep on topic and moving forward. It was all-around excellent, really opened my eyes to ways of troubleshooting problems I had never thought of asking before, and moving forward, can use in all sorts of different troubleshooting.

  Stephen Hull, Global Container Terminals

• “This was a very good course. It helps you to get in a proper mind set when you come up on a problem to troubleshoot. It teaches you that documentation is key to shorten your troubleshooting time. The instructor was on point and had a lot of knowledge to pass on.”

  Calvin Delhon, Syncrude Canada Ltd.

• “He was amazing from the beginning till the end for his in-depth knowledge of the course materials. He speaks in a tone that could be understood. If you call his attention on any topic, he spent time with you and made sure you got it. I loved the course.”

  Johnny Quayson, Syncrude

• “Instructor was very knowledgeable and the course was great. The course was very hands on which made it easier to learn.”

  Blake Martel, City of Ottawa

• “The instructor did a great job, very informative, very helpful, lots of knowledge. This is one of the best courses I have ever been involved in; I learnt a lot from this experience.

  Shannon Park, Corner Brook Pulp and Paper

• "Joe Kicenuik left lots of time to review all the classroom material. He was very helpful in answering any questions and was effective in explaining what troubleshooting techniques work best for each particular problem. This course will improve your way of approaching future problems in your job field."

  Colwyn Meredith, Suncor

• “This course was valuable in terms of learning documentation and a methodical approach to troubleshooting. It was practical and engaging and provided valuable tips and practice in implementing the method. I would have liked a little more coaching on how to divide the circuits and theory. However, after...

  Craig Stephenson, BC Hydro

• “The instructor, Terry Yonkheym sure knows his stuff which helps a lot. I think in time I will surely benefit from this course (once I make what I learnt common practice). Class size was perfect and overall experience was good.”

  Daniel Goebel, Argus Machine Co. Ltd.

• "I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

  Aaron Staudinger, Syncrude Canada

• I would recommend this training to others, another tool to add to the kit. The instructor, Ed Rideout was easy going and helpful. I also liked the....no question is a stupid question.

  Geof Ansell, Suncor Energy

• "The course was well presented and the instructor Ed Rideout gave good explanations and answers to the questions asked. He taught us how to look at problems in a different way and showed us other troubleshooting methods."

  Chris Osmond, Suncor

• “This was a really good course and instructor(Ed Rideout). I found great improvement in troubleshooting procedures and documentation. It also reduced number of steps to find faults by 50% to 75% (more efficient). I recognized different ways to troubleshoot (both open circuits and short circuits). I...

  Tony Cranford, Newfoundland Power

• “The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

  Daryl Magerl, TransAlta, TransGas

• “The instructor was very knowledgeable about the course material. The content of the course was very interesting and valuable for my personal benefit as well as the company. I had very little exposure to prints and troubleshooting before the course and I feel now way ahead in this troubleshooting than...

  Bruno Courty, Barrick - Williams Operating Corporation

• The course was interesting and the instructors were knowledgeable, approachable, and kept things interesting. Fault loading on the boards and the use of the computer programs helped build proficiency in the techniques.

  Andy Black, Global Container Terminals

• “ Excellent, an invaluable troubleshooting tool.”

  Jim King, Electrician, Williams Operating Corp

• “The most useful and helpful electrical course I've ever done with Syncrude. Every electrician should take this course at some point in their career. Makes you think about the problem on a larger scale, then narrow down that your testing area.”

  Graham Pittman, Syncrude Canada Ltd.

• “The course will help me a lot in troubleshooting. It made me learn to troubleshoot quicker and able to split the problem in half the time. The instructor was really good at what he teaches and that made the course better. Thanks.”

  Jeremy Buchart, Syncrude Canada Ltd.

• "The best off-site training I have been to..."

  Lee Morsette, Boeing

• “I personally enjoyed this course. It helps me a lot when troubleshooting any electrical system. How to break down a circuit and where to pinpoint a problem, it was challenging at times, but that's the valuable part of the course. It really makes you think. The instructor was very informative and knowledgeable...

  Alex Hansen, Syncrude Canada Ltd.

• "This course will pay for itself by the time I repair my first piece of equipment. Ed Rideout is an excellent instructor with a lot of actual hands on experience. Top guy, top course. Material was clear and relevant."

  Joe Van Niekerk, Suncor

• "Excellent course. The content and the instructor exceeded my expectations, I have new tools in my toolbox. Most importantly, a new way of thinking. How to come to an issue? How to gather "helpful" info? How to zero in on the problem? The hands on was an invaluable learning tool."

  Christian Wells, Agrium

• “This course was a great eye opener on how planning before troubleshooting, will save you a lot of pain and time. As anew worker to the industrial workplace it is a great way to boost my troubleshooting skills. The instructor was great and made sure we all got the points before we moved on and gave...

  Robbie Bath, Corner Brook Pulp and Paper

• I found the instructor to be very clear with the information in the course and very helpful with understanding the process of deductive reasoning. This course was very good at helping you work through the problem by writing down or documenting your steps

  Dan Wheeler, Global Container Terminals

• The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

  Dave Smale, Agrium

• “Using logic and better testing (meter) techniques, I am now a much more effective and efficient trouble-shooter.”

  Colin Lynn, Co-Op Refinery Complex

• "Great instruction, I learnt a lot of troubleshooting skills. It was a very informative course!!"

  Brian Weir, Suncor

• “I think the course was very well presented and helped emphasize the use of a meter and how to interpret the readings you get.”

  Mike Funk, LP Peace Valley OSB

• “The instructor explained the material very well; he was very knowledgeable of the equipment, material and software. He was able to break down problems to a level anyone could understand. I noticed improvement day to day in my troubleshooting abilities.”

  Steve Terry, Corner Brook Pulp and Paper

• “The course was very helpful in developing a better technique to approach troubleshooting faults, thinking more about the test you are going to perform. I would recommend this course.”

  Jake Couture, Syncrude

• “This is an excellent course for giving troubleshooting procedure. Shows how to breakdown and analyze a problem so with minimal tests you are able to find the problem. The instructor, Terry Yonkheym was very knowledgeable and has extensive knowledge in the troubleshooting and electrical systems. Recommended...

  Tyler Dobbie, Department of National Defence

• "Excellent course and knowledgeable instructor. Relaxed learning pace with no limits on fault findings. The test equipment and labs were easily understood and were easy to operate. Documentation provided was clear and accurate. It changed my process for fault findings."

  Dave McIntyre, Ontario Power Generation

• “I would recommend this course to all electrical workers. This course helps you go through the process on what and how to troubleshoot electrical systems. I believe that this would help people troubleshoot electrical problems faster.”

  Ryan Sernecky, TransGas

• “I thoroughly enjoyed this course. It had lots of hands on exercises, which is the best way to learn. Ed Rideout was very knowledgeable and obviously had a ton of practical experience. Great instructor!”

  Dan Rogers, Newfoundland Power

• “I thought this course was a great approach to improving troubleshooting skills. Ed Rideout did a great job instructing, was very knowledgeable and easy to understand. I could see my skills improving as the week went on. The test sets used for the course were great, as well as the software. All in...

  Neil Woodman, Newfoundland Power

• "This course was fun and challenging at the same time. Instruction was clear, done in a comfortable environment."

  Vanessa Baker, Suncor

• "Very good tips on how to break down a problem into manageable steps. And on eliminating problem areas to break down problems. Good teaching."

  Karsten Harms, Agrium

• I found that the course was good and it made me think about narrowing down the problem and planning it out before starting my troubleshooting. I liked the fact it was a small class ad it was easier to get help if you needed it.

  Blaine Romanovich, Imperial Oil

• “This was a well paired course with plenty of time and exercises to complete, very knowledgeable instruction for planning.”

  Andrew Luxton, LP Peace Valley OSB

• I enjoyed this class a lot. I liked the use of the different boards and how hands-on the class was.

  Matt Hawkins, Velco

• It was a good course for learning how to troubleshoot systems with a process and direction in mind, by using that process, it becomes clearer what the cause of the problematic symptom is, and in turn to know what should be repaired/replaced. Lots of hands-on experience, troubleshooting was a great way...

  Darren Zwack, Global Container Terminals

• “Good hands on training in a controlled setting. Trains you on an approach to troubleshooting. Proves that the importance of documenting your finding, shows how to divide and conquer the problem. Lots of different troubleshooting problems to work on so there is something for everyone.”

  Russell Penson, Weyerhaeuser

• “Enforced the importance of good documentation, know what to expect from meter readings before the readings, understanding the problem, get all the available info, if stuck on a problem, take a short break.”

  Tom Fischer, Weyerhaeuser Canada

• “This course gave me a better understanding of how to analyze problems and minimize time in troubleshooting.”

  P Duncan, City of Ottawa

• "This course was very informative and interesting. Good information which is reinforced by the hands on practice provided."

  Dean Burant, Ontario Power Generation

• "This is an excellent course. I learned a lot of valuable information, especially regarding the application of thinking and learning patterns. Draw out your problem area and focus on the underlying issue."

  Steven Crane, Substation Electrician, Newfoundland Power

• “Introduction was good, well-paced and concise. This course had the perfect proportion of lecture vs hands on. It had a good variety of troubleshooting diagnostic boards/software, an excellent course for apprentices.”

  Troy Gold, Co-Op Refinery Complex

• “I learnt more than I thought I would have learnt. I’ve learned that having more information and being organized is the key to the problem solving. Having a place to start is better than staring at the wall. The instructor was informative and explained things so I could understand them. Definitely...

  Ron Barrett, Otis

• “This course was very beneficial, learning and brushing up on old skills. The testing boards/equipment is all set up very well. I would certainly suggest this to any and all colleagues. Two thumbs up.”

  Marris Romaniuk, Syncrude Canada

• “The course was challenging and effective in teaching the intended skills. As long as one keeps in mind its intent which is to focus on a troubleshooting system rather than the particular equipment, I think anyone would find it an excellent learning experience.”

  Peter Pavich, Weyerhaeuser Canada

• “The instructor was very knowledgeable, able to convey the message to the students so they understood. Hands on problem were similar to real-world problems, good layered track approach didn't intimidate students. Gave students confidence to take a good approach to troubleshooting.”

  Marc Bibeau, Winnipeg Airport Authority

• "This is the first time I have been trained in a step by step approach to troubleshooting. I feel, this will make future troubleshooting and breakdown issues in the future a lot safer and problem solving a lot easier. Increased production, increased safety means...WIN, WIN!!"

  Eugene Comeau, David Bell Mine

• “Great course and instructor was great. Will use to help analyze and troubleshoot issues in antenna systems that I work on.”

  Fred Dollivier, Department of National Defense