Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians

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Next Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians Courses

• Although I have an established understanding of electrical systems in our field of work established from my experience, I enjoyed working through electrical bugs. Learning to troubleshoot electrical problems has sharpened my mind, and I am ready to apply myself.

  Matthew Rampone, Global Container Terminals

• “I thought the course was very well done. I liked the hands-on approach. The instructor was very knowledgeable. I would recommend to coworkers. We work on generator systems, kitchen equipment, industrial, overhead crane VFD’s, HVAC Systems on the base, overhead doors, fire pump diesel and electric.”

  Jeff Bird, Department of National Defense

• “Very good course. I would recommend to my coworkers if they felt they needed to improve their troubleshooting skills, or develop proper skills. This course will take them to where they would want to be. This course had given me valuable skills and knowledge to make my job as a maintenance electrician...

  Kevin Smerek, Cameco

• I would recommend this training to others, another tool to add to the kit. The instructor, Ed Rideout was easy going and helpful. I also liked the....no question is a stupid question.

  Geof Ansell, Suncor Energy

• “The instructor was extremely helpful, knowledgeable, friendly and understanding of the student’s different levels of experience. The course was probably one of the best I've done to date. I feel more confident when approaching equipment to repair with either experience or little experience working...

  Philip Roberts, Corner Brook Pulp and Paper

• “I found the method of troubleshooting presented to be very helpful in solving the problems during the course. After 2 days the time to solve each problem was reduced significantly. I will try to apply this method with similar problems on the job. I found the day 5 troubleshooting board to be most...

  Jeff Shewan, Skookumchuck Pulp Group

• Although I experience many similar troubleshooting scenarios at work, this course helps develop the proper way. Planning, diagrams and a proper course of action that could help me be more effective in the field. I found the last few days interesting as well as being related to electronic systems, some...

  Dustin Yarosh, Imperial Oil

• “The instructor was knowledgeable about the content of the course, which helps explaining how to dissect and troubleshooting electrical problems and prints. This course is a valuable asset. It's provided knowledge on how to become quicker and more efficient at recognizing the problem in an electrical...

  Jim Ellis, Barrick – Williams Operating Corporation

• I enjoyed the course. It refreshed things that I have not had to troubleshoot in a long time. I will recommend this course to everyone in my shop. Thanks for the knowledge Joe Kiceniuk.

  Scott Felton, SaskPower

• “Course was very good, challenging and informative.”

  Wayne Geizer, Department of National Defense

• “I thoroughly enjoyed this course. It had lots of hands on exercises, which is the best way to learn. Ed Rideout was very knowledgeable and obviously had a ton of practical experience. Great instructor!”

  Dan Rogers, Newfoundland Power

• "This course is an excellent tool for anyone who will be doing troubleshooting on equipment or a plant."

  Sean Callahan, Suncor

• “The instructor has lots of experience and demonstrated the information very well. I will make use of the information presented. Great course.”

  Byron Olsen, Olsen Audio

• “This course was very beneficial in helping you to think about how to breakdown problems to reduce troubleshooting time. The idea of documenting everything so that others can pick up where you left off will help with cross shift issues.”

  Darcy Orthner, Cameco

• “The course was very effectively laid out and the use of the training aids made the course much easier to stay engaged. The instructor was very knowledgeable and was able to steer you in the proper direction without making you feel stupid. Excellent course overall.”

  Stuart Yemen, City of Ottawa

• “I would recommend this course to my co-workers. I learnt how to document everything and how to approach and solve problems in a different way.”

  Kris Samociuk, City of Ottawa

• The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area.

  Mike Gallant, Irving Tissue

• "This is an excellent course. I learned a lot of valuable information, especially regarding the application of thinking and learning patterns. Draw out your problem area and focus on the underlying issue."

  Steven Crane, Substation Electrician, Newfoundland Power

• "This course was good and definitely changed my thought process. The hands on/practical portion I found to be the most effective. The computer programs were also very effective."

  Jeff Henderson, Pengrowth Energy Corp.

• I enjoyed this class a lot. I liked the use of the different boards and how hands-on the class was.

  Matt Hawkins, Velco

• The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

  Dave Smale, Agrium

• “Good hands on training in a controlled setting. Trains you on an approach to troubleshooting. Proves that the importance of documenting your finding, shows how to divide and conquer the problem. Lots of different troubleshooting problems to work on so there is something for everyone.”

  Russell Penson, Weyerhaeuser

• “Very good to think of troubleshooting in a more effective manner and safer to record results and findings for information sharing’s and recording. WebCAT will send all people to course in electrical field.”

  Tom Rustige, Syncrude Canada Ltd.

• The props/test equipment makes it easier to understand and learn. Computer apps were an interesting challenge. Even with years of experience, it is helpful to see troubleshooting from another structured perspective.

  Dennis Riesterer, Velco

• “This course teaches you about mental state and how it affects your attitude when trying to troubleshoot. It plays an important role in analytical thinking that not many people would realize on their own. I would recommend this course/instructor to not only electricians, but millwrights, mechanics...

  Curtis Walch, Graymont

• “Was a good course. Enjoyed the challenges of troubleshooting with a different method. Would highly recommend.”

  Laurie Tischler, TransGas

• "I have gained the confidence in analyzing and learning how to find a problem, by not getting my mind stuck in one spot. Just that alone has already made me better at my trade. The amount I have learned during this course would have satisfied me by the end of the second day. So, having a full five days...

  Chris Bodnariuk, Tembec Industries

• "Excellent course. The content and the instructor exceeded my expectations, I have new tools in my toolbox. Most importantly, a new way of thinking. How to come to an issue? How to gather "helpful" info? How to zero in on the problem? The hands on was an invaluable learning tool."

  Christian Wells, Agrium

• “My troubleshooting skills are better after finding a method to break apart electrical problems. This course shows you efficient ways to analyze information and plan tests.”

  Landon Walker, CO-OP Refinery Complex

• "Thought the course was very informative. It taught extra ways of thinking to use for problems. The instructor, Ed Rideout was very experienced and showed poise when asked to go over/show different ways of explaining a problem to the class."

  Alex McKee, Suncor Energy

• “This was an excellent course with a great layout of the material. It starts with a learning process of systematically breaking down the circuits to narrow down the focus area. By doing this, you have a smaller focus area and less testing, making you more efficient. Also learning the importance of...

  Rich Norman, Syncrude Canada

• “ Good course content and lots of hands on to solidify the theory. This course will pay for itself in two weeks”

  Dion Antle, Electrical Supervisor, Kruger Pulp and Paper

• “ Very effective and efficient way of how to solve a problem…from start to finish”

  Craig Knee, Electrical Maintenance, Newfoundland Power

• “The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

  Daryl Magerl, TransAlta, TransGas

• “ Excellent content with plenty of hands-on troubleshooting and demo-circuits to use/test the techniques.”

  James Froese, Instrumentation Tech, Abitibi Consolidated

• "The course did a great job in teaching me how to approach troubleshooting a piece of equipment that I'm not familiar with. It taught techniques and provided lots of practical and hands-on practice using those techniques. The classroom exercises were all very different from each other and all were similar...

  Myron Janzen, Agrium

• "The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

  Mike Gallant, Irving Tissue

• “The instructor was very knowledgeable about the course material. The content of the course was very interesting and valuable for my personal benefit as well as the company. I had very little exposure to prints and troubleshooting before the course and I feel now way ahead in this troubleshooting than...

  Bruno Courty, Barrick - Williams Operating Corporation

• I did enjoy this course and liked reviewing what I already learned back in trade school. The instructors were very knowledgeable and helped me through parts of the course in which I was a little rusty.

  Daryl Beukers, Global Container Terminals

• “The course was an extremely valuable tool to any electrician. Experienced troubleshooters can refine existing skills and less-experienced will gain knowledge that isn't the overly obvious unless taught.”

  Mason Richard, Syncrude Canada Ltd.

• “The instructor, Terry Yonkheym sure knows his stuff which helps a lot. I think in time I will surely benefit from this course (once I make what I learnt common practice). Class size was perfect and overall experience was good.”

  Daniel Goebel, Argus Machine Co. Ltd.

• This course is an excellent learning tool for troubleshooting. The way it was taught was excellent for getting though the information. For personal gain this was a very good experience. The hands on showed me a ton of new useful information. Ed Rideout was a great teacher, clear and thorough.

  Rob Gaudreau, Argus Machine Co Ltd.

• I found that the course was good and it made me think about narrowing down the problem and planning it out before starting my troubleshooting. I liked the fact it was a small class ad it was easier to get help if you needed it.

  Blaine Romanovich, Imperial Oil

• “I think the course was very well presented and helped emphasize the use of a meter and how to interpret the readings you get.”

  Mike Funk, LP Peace Valley OSB

• “This was a really good course and instructor(Ed Rideout). I found great improvement in troubleshooting procedures and documentation. It also reduced number of steps to find faults by 50% to 75% (more efficient). I recognized different ways to troubleshoot (both open circuits and short circuits). I...

  Tony Cranford, Newfoundland Power

• “The information was good. There was lots of hands on, which was excellent. The instructor kept things moving at a good pace. He was knowledgeable about aspects of the course material. The equipment used worked well with the troubleshooting objective. Definitely learnt something.”

  Bruce Bell, Winnipeg Airport Authority

• “I would recommend this course to all electrical workers. This course helps you go through the process on what and how to troubleshoot electrical systems. I believe that this would help people troubleshoot electrical problems faster.”

  Ryan Sernecky, TransGas

• “He was amazing from the beginning till the end for his in-depth knowledge of the course materials. He speaks in a tone that could be understood. If you call his attention on any topic, he spent time with you and made sure you got it. I loved the course.”

  Johnny Quayson, Syncrude

• "I liked this class a lot. I liked the use of the different boards and how hands on the class was. The instructor, Joe Kiceniuk was very knowledgeable and clear on his points."

  Matt Hawkins, Velco

• “ Documentation is the key to successful troubleshooting. Excellent job! I will be recommending to my supervisor that the other techs take this training”

  William Patey, Technician, GN Plastics

• “Had a good time learning about troubleshooting. The instructor was good and answered all of my questions. He showed us how and where to begin troubleshooting so we didn’t have to go through the whole circuit. I would tell anyone to take this course as it was very helpful.”

  Kevin Mason, Syncrude Canada

• "The course was good, we were shown a different way to approach problems. The instructor, Terry Yonkheym was easy to understand and follow."

  Quentin Attwater, Agrium

• "The best off-site training I have been to..."

  Lee Morsette, Boeing

• "This course will pay for itself by the time I repair my first piece of equipment. Ed Rideout is an excellent instructor with a lot of actual hands on experience. Top guy, top course. Material was clear and relevant."

  Joe Van Niekerk, Suncor

• “This is an excellent course to build confidence in troubleshooting, building a solid base from which to troubleshoot. The instructor, Terry Yonkheym, sets a good pace, is knowledgeable and is easy to understand.”

  Stephen Sherwin, Ainsworth Engineered

• “The instructor Ed Rideout, presented the course content in a clear efficient manner. New troubleshooting techniques were well presented and received. By the end of the course I had noticed overall improvement in circuit troubleshooting ability.”

  Brent Green, Newfoundland Power

• “The course was useful in the sense that it teaches the importance of finding your starting point and staying calm while troubleshooting. The course would be best suited for apprentices, journeymen with little or no troubleshooting experience. There are lessons to be taken from it and about the mental...

  Tristan R, LP Peace Valley OSB

• “I thought this course was a great approach to improving troubleshooting skills. Ed Rideout did a great job instructing, was very knowledgeable and easy to understand. I could see my skills improving as the week went on. The test sets used for the course were great, as well as the software. All in...

  Neil Woodman, Newfoundland Power

• “This course was valuable in terms of learning documentation and a methodical approach to troubleshooting. It was practical and engaging and provided valuable tips and practice in implementing the method. I would have liked a little more coaching on how to divide the circuits and theory. However, after...

  Craig Stephenson, BC Hydro

• “This was a well paired course with plenty of time and exercises to complete, very knowledgeable instruction for planning.”

  Andrew Luxton, LP Peace Valley OSB

• "Very good. Good amount of hands on mixed with a good amount of theory. The workload was perfect, any more would have been rushed or not understood by the end of the day. My brain was tired. Any less would not have forced me to push myself. The hands on laptops were perfect."

  James Larsen, City of Red Deer

• “ A good variety of content, and a well informed and open instructor. I will be teaching this method amongst my apprentices and co-workers.”

  Ed Wilhelm, Station Electrician, SaskPower

• “Everything was great; this course will help me very much to troubleshoot better.”

  Kent Pilon, City of Ottawa

• "Terry Yonkheym was very patient with our lack of technical "expertise". This was a good course to show us methods to practice in future activities to analyze and plan a method to put into practice."

  Scott Cooke, Agrium

• "The contents of this course will be an invaluable asset to me and I would recommend that other technicians also take this course."

  John Taylor, Ontario Power Generation

• “The instructor explained the material very well; he was very knowledgeable of the equipment, material and software. He was able to break down problems to a level anyone could understand. I noticed improvement day to day in my troubleshooting abilities.”

  Steve Terry, Corner Brook Pulp and Paper

• It was a good course for learning how to troubleshoot systems with a process and direction in mind, by using that process, it becomes clearer what the cause of the problematic symptom is, and in turn to know what should be repaired/replaced. Lots of hands-on experience, troubleshooting was a great way...

  Darren Zwack, Global Container Terminals

• This course was definitely beneficial to me. It opened my eyes on how to look at a circuit differently and use less steps to identify a problem. This training proved the importance of recording ALL information gathered about a problem, at the same time also knowing how the circuits should operate under...

  Brandon Sacrey, Nabors Drilling

• “This was a great course; I had no experience on troubleshooting prior to the start of this course. Now I feel comfortable. I'm glad it was available for me and it will greatly help me in the future.”

  Alan MacDonald, Corner Brook Pulp and Paper

• “The instructor was very knowledgeable and well prepared. He used real time examples to illustrate points. He kept the flow going not allowing us to get side tracked from our goals. Each day started with a review and reinforced course objectives. A great course, highly recommend it.”

  Kent Strong, Syncrude Canada Ltd.

• "I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

  Aaron Staudinger, Syncrude Canada

• "This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

  Tyler Romanchuk, Suncor Energy

• I found the instructor to be very clear with the information in the course and very helpful with understanding the process of deductive reasoning. This course was very good at helping you work through the problem by writing down or documenting your steps

  Dan Wheeler, Global Container Terminals

• "This course was very informative and interesting. Good information which is reinforced by the hands on practice provided."

  Dean Burant, Ontario Power Generation

• “ Excellent, an invaluable troubleshooting tool.”

  Jim King, Electrician, Williams Operating Corp

• "I gained the ability to take my troubleshooting to the next level by doing it faster and safer. I believe I have the ability to troubleshoot any problem by applying the steps that I learned in this course."

  Dustin Kavanagh, Husky Energy

• “The instructor and course was very good. The instructor was well-prepared and very knowledgeable. I would tell all my co-workers how excellent this course was taught.”

  Terry Chipp, Syncrude Canada Ltd.

• “I found this course to be very precise and to the point, teaching an effective and expedient means to troubleshoot a system that is more or less universal. I found the method this course taught to even be effective on systems I was not familiar with; using this method I was able to successfully troubleshoot...

  T.W. Garvey, Department of National Defence

• “ How to analyze, document and test efficiently... this course is for anyone who works on electrical systems.”

  Michael Irving, Maintenance Electrician, Shell Canada

• “Interesting course, I enjoyed it.”

  J. Kezema, Weyerhaeuser

• “I think that most of the materials presented were a great exercise in practicing trouble shooting skills.”

  Derek Deuling, LP Peace Valley OSB

• “I was very happy with the course. I learned a lot. My troubleshooting skills have improved more than what I was expecting. The teacher was awesome and very knowledgeable.”

  Michael Downing, Syncrude Canada Ltd.

• “This course was a great eye opener on how planning before troubleshooting, will save you a lot of pain and time. As anew worker to the industrial workplace it is a great way to boost my troubleshooting skills. The instructor was great and made sure we all got the points before we moved on and gave...

  Robbie Bath, Corner Brook Pulp and Paper

• HATCES “I would recommend this course for anyone who was looking to upgrade or start on their troubleshooting knowledge. The structured system taught is a very helpful tool to help pinpoint the problem efficiently. The instructor is very knowledgeable and will help you along without pointing out the...

  Nevin Edmundson, Winnipeg Airport Authority

• “Course overall is very good. A lot of good, on topic information. Very beneficial to anyone having to troubleshoot systems. The instructor was excellent. Very versed at delivering the information at an in depth but widely understood method. His knowledge with the process of troubleshooting is very...

  Dave McDonald, Canada Training Group

• “I learnt more than I thought I would have learnt. I’ve learned that having more information and being organized is the key to the problem solving. Having a place to start is better than staring at the wall. The instructor was informative and explained things so I could understand them. Definitely...

  Ron Barrett, Otis

• “I found the course and the instructor challenged me in ways that revealed my weaknesses and provided the skills and system to overcome them. Well worth it!”

  Mike Ferguson, Ainsworth Engineered

• The course was a good refresher. It had good analysis sharpening skills. Also, the switchboards, laptops, and programs helped break down circuits.

  Zack Berthier, Global Container Terminals

• “This course helps to improve troubleshooting skills by starting with the basics. Shows the importance of documentation for helping you and your coworkers. By planning your testing, you will be more efficient. Course was thorough and well instructed. The instructor made sure everyone was at the same...

  David Brown, Barrick – Williams Operating Corporation

• The course and instructor were really good, very well-formatted to keep on topic and moving forward. It was all-around excellent, really opened my eyes to ways of troubleshooting problems I had never thought of asking before, and moving forward, can use in all sorts of different troubleshooting.

  Stephen Hull, Global Container Terminals

• “The most useful and helpful electrical course I've ever done with Syncrude. Every electrician should take this course at some point in their career. Makes you think about the problem on a larger scale, then narrow down that your testing area.”

  Graham Pittman, Syncrude Canada Ltd.

• “The instructor was very knowledgeable, able to convey the message to the students so they understood. Hands on problem were similar to real-world problems, good layered track approach didn't intimidate students. Gave students confidence to take a good approach to troubleshooting.”

  Marc Bibeau, Winnipeg Airport Authority

• “Very knowledgeable instructor with a good attitude explains the hazard material thoroughly. The course teaches you an analytical approach for problem solving that can be applied basically to everything in life, recommended to everyone.”

  Felix Kirsher, City of Ottawa

• "I think this was a great course. I haven't done a lot of troubleshooting up to this point but certainly feel better prepared to do so now. Joe Kiceniuk is a great instructor and he is very knowledgeable."

  Andrew Sheaves, Suncor

• “The instructor did a great job, very informative, very helpful, lots of knowledge. This is one of the best courses I have ever been involved in; I learnt a lot from this experience.

  Shannon Park, Corner Brook Pulp and Paper

• "Great instruction, I learnt a lot of troubleshooting skills. It was a very informative course!!"

  Brian Weir, Suncor

• "This course was fun and challenging at the same time. Instruction was clear, done in a comfortable environment."

  Vanessa Baker, Suncor

• “The instructor was very knowledgeable in troubleshooting and course content very interesting and worthwhile course.”

  Mark Johnstone, Syncrude

• "I liked this course as there were good fault/circuit boards to work on. I liked the heater simulator as it related to a lot of what I would do on a regular troubleshooting day. (A lot of propane furnaces, which are similar) Also, the timing circuit was great, a lot of knowledge came out of that one...

  James Churchill, Cameco Corporation