Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians

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Next Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians Courses

• “The instructor, Terry Yonkheym sure knows his stuff which helps a lot. I think in time I will surely benefit from this course (once I make what I learnt common practice). Class size was perfect and overall experience was good.”

  Daniel Goebel, Argus Machine Co. Ltd.

• “Enforced the importance of good documentation, know what to expect from meter readings before the readings, understanding the problem, get all the available info, if stuck on a problem, take a short break.”

  Tom Fischer, Weyerhaeuser Canada

• "The course was well presented and the instructor Ed Rideout gave good explanations and answers to the questions asked. He taught us how to look at problems in a different way and showed us other troubleshooting methods."

  Chris Osmond, Suncor

• “I learnt more than I thought I would have learnt. I’ve learned that having more information and being organized is the key to the problem solving. Having a place to start is better than staring at the wall. The instructor was informative and explained things so I could understand them. Definitely...

  Ron Barrett, Otis

• "Excellent course. The content and the instructor exceeded my expectations, I have new tools in my toolbox. Most importantly, a new way of thinking. How to come to an issue? How to gather "helpful" info? How to zero in on the problem? The hands on was an invaluable learning tool."

  Christian Wells, Agrium

• “This course helps to improve troubleshooting skills by starting with the basics. Shows the importance of documentation for helping you and your coworkers. By planning your testing, you will be more efficient. Course was thorough and well instructed. The instructor made sure everyone was at the same...

  David Brown, Barrick – Williams Operating Corporation

• “ A good variety of content, and a well informed and open instructor. I will be teaching this method amongst my apprentices and co-workers.”

  Ed Wilhelm, Station Electrician, SaskPower

• "The contents of this course will be an invaluable asset to me and I would recommend that other technicians also take this course."

  John Taylor, Ontario Power Generation

• "I have gained the confidence in analyzing and learning how to find a problem, by not getting my mind stuck in one spot. Just that alone has already made me better at my trade. The amount I have learned during this course would have satisfied me by the end of the second day. So, having a full five days...

  Chris Bodnariuk, Tembec Industries

• “I found this course to be very precise and to the point, teaching an effective and expedient means to troubleshoot a system that is more or less universal. I found the method this course taught to even be effective on systems I was not familiar with; using this method I was able to successfully troubleshoot...

  T.W. Garvey, Department of National Defence

• Course was beneficial in that it shows if you take a complex problem and break it down, document the information you have and come up with a plan it makes troubleshooting the problem easier. Instructor, Joe Kiceniuk was knowledgeable and conveyed the intent of the course.

  Martin Fleming, Irving Tissue

• “I thought this course was a great approach to improving troubleshooting skills. Ed Rideout did a great job instructing, was very knowledgeable and easy to understand. I could see my skills improving as the week went on. The test sets used for the course were great, as well as the software. All in...

  Neil Woodman, Newfoundland Power

• “The course was challenging and effective in teaching the intended skills. As long as one keeps in mind its intent which is to focus on a troubleshooting system rather than the particular equipment, I think anyone would find it an excellent learning experience.”

  Peter Pavich, Weyerhaeuser Canada

• “This course was very beneficial, learning and brushing up on old skills. The testing boards/equipment is all set up very well. I would certainly suggest this to any and all colleagues. Two thumbs up.”

  Marris Romaniuk, Syncrude Canada

• The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

  Dave Smale, Agrium

• “ If you want everyone playing on the same team to work correctly and in an efficient manner, do this training”

  Thomas Veysey, Technician, Vermont Electric Company

• "This course will pay for itself by the time I repair my first piece of equipment. Ed Rideout is an excellent instructor with a lot of actual hands on experience. Top guy, top course. Material was clear and relevant."

  Joe Van Niekerk, Suncor

• “The first day I thought I should get a little more instructions, but I got into it and I started to see the objective, what the objective was to get me thinking and figuring out methods to improve my troubleshooting. In the beginning I was frustrated but as my troubleshooting improved, frustration...

  Terry Wardrobe, Weyerhaeuser

• “The instructor let us know the focus of the course and really showed us the method which we were to follow. Easy to talk to and made you think through the problems.”

  Dale Buhler, Ainsworth Engineered

• “The course will help me a lot in troubleshooting. It made me learn to troubleshoot quicker and able to split the problem in half the time. The instructor was really good at what he teaches and that made the course better. Thanks.”

  Jeremy Buchart, Syncrude Canada Ltd.

• "The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

  Mike Gallant, Irving Tissue

• “Instructor was very knowledgeable and the course was great. The course was very hands on which made it easier to learn.”

  Blake Martel, City of Ottawa

• "This course is an excellent tool for anyone who will be doing troubleshooting on equipment or a plant."

  Sean Callahan, Suncor

• "I think this was a great course. I haven't done a lot of troubleshooting up to this point but certainly feel better prepared to do so now. Joe Kiceniuk is a great instructor and he is very knowledgeable."

  Andrew Sheaves, Suncor

• “Very knowledgeable instructor with a good attitude explains the hazard material thoroughly. The course teaches you an analytical approach for problem solving that can be applied basically to everything in life, recommended to everyone.”

  Felix Kirsher, City of Ottawa

• The props/test equipment makes it easier to understand and learn. Computer apps were an interesting challenge. Even with years of experience, it is helpful to see troubleshooting from another structured perspective.

  Dennis Riesterer, Velco

• “This is an excellent course for giving troubleshooting procedure. Shows how to breakdown and analyze a problem so with minimal tests you are able to find the problem. The instructor, Terry Yonkheym was very knowledgeable and has extensive knowledge in the troubleshooting and electrical systems. Recommended...

  Tyler Dobbie, Department of National Defence

• “The instructor Ed Rideout, presented the course content in a clear efficient manner. New troubleshooting techniques were well presented and received. By the end of the course I had noticed overall improvement in circuit troubleshooting ability.”

  Brent Green, Newfoundland Power

• “I really enjoyed my practical class. Thank you for sharing your expertise, I hopefully will be able to implement it further into the field. Thanks.”

  Sergei Martynenko, Winnipeg Airport Authority

• “ I enjoyed it. It was very mixed. You were not overdoing just one aspect but always covering something new. I like the troubleshooting tools…thinking, observing, analysis, then test!”

  Wade Harrogate, Maintenance Supervisor, Molson Breweries

• "Joe Kicenuik left lots of time to review all the classroom material. He was very helpful in answering any questions and was effective in explaining what troubleshooting techniques work best for each particular problem. This course will improve your way of approaching future problems in your job field."

  Colwyn Meredith, Suncor

• "I gained the ability to take my troubleshooting to the next level by doing it faster and safer. I believe I have the ability to troubleshoot any problem by applying the steps that I learned in this course."

  Dustin Kavanagh, Husky Energy

• I think the course was useful because it taught me how to plan my troubleshooting. It was a lot of hands on tasks which was good. It gave me a lot of testing experience and the ability to experiment, going about problems in a different way. The instructor, Terry Yonkheym was knowledgeable and kept the...

  Mike Sliva, Agrium

• “I thought he did a great job presenting the materials and how to properly and efficiently troubleshoot electrical systems. I think that I can use the information I got to help me diagnose problems I may come across at work. I learnt that a system should be analyzed and a plan made before proceeding...

  Vance Gnyp, CO-OP Refinery Complex

• “I found that I should be able to find faults much, much faster now. Thank you tremendously.”

  G. Armstead, Co-Op Refinery Complex

• "I liked this course as there were good fault/circuit boards to work on. I liked the heater simulator as it related to a lot of what I would do on a regular troubleshooting day. (A lot of propane furnaces, which are similar) Also, the timing circuit was great, a lot of knowledge came out of that one...

  James Churchill, Cameco Corporation

• “I think the course was very well presented and helped emphasize the use of a meter and how to interpret the readings you get.”

  Mike Funk, LP Peace Valley OSB

• “This course was a great eye opener on how planning before troubleshooting, will save you a lot of pain and time. As anew worker to the industrial workplace it is a great way to boost my troubleshooting skills. The instructor was great and made sure we all got the points before we moved on and gave...

  Robbie Bath, Corner Brook Pulp and Paper

• "I liked this class a lot. I liked the use of the different boards and how hands on the class was. The instructor, Joe Kiceniuk was very knowledgeable and clear on his points."

  Matt Hawkins, Velco

• "This is a great course. I learnt lots about how to organize and prepare for troubleshooting. Well worth attending."

  Steven Gordon, Suncor

• “As a maintenance electrician, I think the course was great and should be made mandatory for all journeymen. I will continue to use a consistent systematic approach when troubleshooting. Our instructor was very knowledgeable on the material presented, very patient, and made the course fun and entertaining.”

  Pat Buis, Syncrude

• “This course gave me a better understanding of how to analyze problems and minimize time in troubleshooting.”

  P Duncan, City of Ottawa

• "Although I experience many similar troubleshooting scenarios at work, this course helped develop the proper way. Planning, diagrams, a proper course of action that could help me be more effective in the field."

  Dustin Yarosh, Imperial Oil Ltd.

• “Wish I had been given the opportunity to take this training years back. Learning in the classroom, rather than learning in the field, costs the company less down time. This easily pays for the training. Thanks for letting me attend. I will be promoting this to have our 9 control techs take the training.”

  George Fischer, TransGas

• The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area.

  Mike Gallant, Irving Tissue

• “Course overall is very good. A lot of good, on topic information. Very beneficial to anyone having to troubleshoot systems. The instructor was excellent. Very versed at delivering the information at an in depth but widely understood method. His knowledge with the process of troubleshooting is very...

  Dave McDonald, Canada Training Group

• “This was a great course; I had no experience on troubleshooting prior to the start of this course. Now I feel comfortable. I'm glad it was available for me and it will greatly help me in the future.”

  Alan MacDonald, Corner Brook Pulp and Paper

• “Good hands on training in a controlled setting. Trains you on an approach to troubleshooting. Proves that the importance of documenting your finding, shows how to divide and conquer the problem. Lots of different troubleshooting problems to work on so there is something for everyone.”

  Russell Penson, Weyerhaeuser

• The course was interesting and the instructors were knowledgeable, approachable, and kept things interesting. Fault loading on the boards and the use of the computer programs helped build proficiency in the techniques.

  Andy Black, Global Container Terminals

• “The instructor was very knowledgeable and well prepared. He used real time examples to illustrate points. He kept the flow going not allowing us to get side tracked from our goals. Each day started with a review and reinforced course objectives. A great course, highly recommend it.”

  Kent Strong, Syncrude Canada Ltd.

• “This course is the best I've ever done. Lots of hands-on which is the best and fastest way to learn. This course is making me feel more comfortable in troubleshooting; the instructor was a great teacher and a nice person.”

  Darren Buckle, Corner Brook Pulp and Paper

• HATCES “I would recommend this course for anyone who was looking to upgrade or start on their troubleshooting knowledge. The structured system taught is a very helpful tool to help pinpoint the problem efficiently. The instructor is very knowledgeable and will help you along without pointing out the...

  Nevin Edmundson, Winnipeg Airport Authority

• This course was definitely beneficial to me. It opened my eyes on how to look at a circuit differently and use less steps to identify a problem. This training proved the importance of recording ALL information gathered about a problem, at the same time also knowing how the circuits should operate under...

  Brandon Sacrey, Nabors Drilling

• "The course did a great job in teaching me how to approach troubleshooting a piece of equipment that I'm not familiar with. It taught techniques and provided lots of practical and hands-on practice using those techniques. The classroom exercises were all very different from each other and all were similar...

  Myron Janzen, Agrium

• "This is the first time I have been trained in a step by step approach to troubleshooting. I feel, this will make future troubleshooting and breakdown issues in the future a lot safer and problem solving a lot easier. Increased production, increased safety means...WIN, WIN!!"

  Eugene Comeau, David Bell Mine

• “I fully enjoyed the course and I would highly rate this course for the rest of my coworkers. The equipment was excellent and there was a lot of troubleshooting areas which were great.”

  Rodney Rice BC Hydro,

• “The instructor was extremely helpful, knowledgeable, friendly and understanding of the student’s different levels of experience. The course was probably one of the best I've done to date. I feel more confident when approaching equipment to repair with either experience or little experience working...

  Philip Roberts, Corner Brook Pulp and Paper

• “The course was an extremely valuable tool to any electrician. Experienced troubleshooters can refine existing skills and less-experienced will gain knowledge that isn't the overly obvious unless taught.”

  Mason Richard, Syncrude Canada Ltd.

• "This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

  Tyler Romanchuk, Suncor Energy

• “I would recommend this course to my co-workers. I learnt how to document everything and how to approach and solve problems in a different way.”

  Kris Samociuk, City of Ottawa

• "Very good. Good amount of hands on mixed with a good amount of theory. The workload was perfect, any more would have been rushed or not understood by the end of the day. My brain was tired. Any less would not have forced me to push myself. The hands on laptops were perfect."

  James Larsen, City of Red Deer

• “The instructor has lots of experience and demonstrated the information very well. I will make use of the information presented. Great course.”

  Byron Olsen, Olsen Audio

• "This course was good and definitely changed my thought process. The hands on/practical portion I found to be the most effective. The computer programs were also very effective."

  Jeff Henderson, Pengrowth Energy Corp.

• “Very good to think of troubleshooting in a more effective manner and safer to record results and findings for information sharing’s and recording. WebCAT will send all people to course in electrical field.”

  Tom Rustige, Syncrude Canada Ltd.

• “ Very effective and efficient way of how to solve a problem…from start to finish”

  Craig Knee, Electrical Maintenance, Newfoundland Power

• "Terry Yonkheym was very patient with our lack of technical "expertise". This was a good course to show us methods to practice in future activities to analyze and plan a method to put into practice."

  Scott Cooke, Agrium

• “This course made me look at the big picture, then find my way to the problem faster by not doing unnecessary testing and checks. Having to write a bubble around the problem area made it easy to reason and test my way through to find the problem quicker and easier.”

  Jeff S., Co-Op Refinery Complex

• “He was amazing from the beginning till the end for his in-depth knowledge of the course materials. He speaks in a tone that could be understood. If you call his attention on any topic, he spent time with you and made sure you got it. I loved the course.”

  Johnny Quayson, Syncrude

• “Very good course. I would recommend to my coworkers if they felt they needed to improve their troubleshooting skills, or develop proper skills. This course will take them to where they would want to be. This course had given me valuable skills and knowledge to make my job as a maintenance electrician...

  Kevin Smerek, Cameco

• "This is an excellent course. I learned a lot of valuable information, especially regarding the application of thinking and learning patterns. Draw out your problem area and focus on the underlying issue."

  Steven Crane, Substation Electrician, Newfoundland Power

• “The course was very effectively laid out and the use of the training aids made the course much easier to stay engaged. The instructor was very knowledgeable and was able to steer you in the proper direction without making you feel stupid. Excellent course overall.”

  Stuart Yemen, City of Ottawa

• “The instructor and course was very good. The instructor was well-prepared and very knowledgeable. I would tell all my co-workers how excellent this course was taught.”

  Terry Chipp, Syncrude Canada Ltd.

• This course is an excellent learning tool for troubleshooting. The way it was taught was excellent for getting though the information. For personal gain this was a very good experience. The hands on showed me a ton of new useful information. Ed Rideout was a great teacher, clear and thorough.

  Rob Gaudreau, Argus Machine Co Ltd.

• “The course was well thought out, had good equipment, good pace, and relevant training material. The instructor was friendly and relatable, good instruction, good at presenting ideas in different ways to help with understanding.”

  Justin Power, BC Hydro

• “ Excellent content with plenty of hands-on troubleshooting and demo-circuits to use/test the techniques.”

  James Froese, Instrumentation Tech, Abitibi Consolidated

• Great instructors, very knowledgable, willing to slow down and go over the material as many times as it takes, very patient. Course Covers a lot of relevant info.

  Stewart Nimmo, Global Container Terminals

• I found the instructor to be very clear with the information in the course and very helpful with understanding the process of deductive reasoning. This course was very good at helping you work through the problem by writing down or documenting your steps

  Dan Wheeler, Global Container Terminals

• "The best off-site training I have been to..."

  Lee Morsette, Boeing

• “Very good training, very much like back to the trade school. Best training I have been on in a long time. It really helped with logical process for troubleshooting. Example, more analysis less testing.”

  Drew Cameron, City of Ottawa.

• "This course gets your mind working so you can look at a problem in a different frame of mind."

  Kirk Barron, Shell Canada

• "This course will pay for itself the first time a critical motor is down. If it saves one hour of downtime that is $100,000.00"

  Patrick Kachur, Electrician, Syncrude Canada

• “Everything was great; this course will help me very much to troubleshoot better.”

  Kent Pilon, City of Ottawa

• "This course was very informative and interesting. Good information which is reinforced by the hands on practice provided."

  Dean Burant, Ontario Power Generation

• “The instructor was very knowledgeable, able to convey the message to the students so they understood. Hands on problem were similar to real-world problems, good layered track approach didn't intimidate students. Gave students confidence to take a good approach to troubleshooting.”

  Marc Bibeau, Winnipeg Airport Authority

• “The instructor was knowledgeable about the content of the course, which helps explaining how to dissect and troubleshooting electrical problems and prints. This course is a valuable asset. It's provided knowledge on how to become quicker and more efficient at recognizing the problem in an electrical...

  Jim Ellis, Barrick – Williams Operating Corporation

• “The course was useful in the sense that it teaches the importance of finding your starting point and staying calm while troubleshooting. The course would be best suited for apprentices, journeymen with little or no troubleshooting experience. There are lessons to be taken from it and about the mental...

  Tristan R, LP Peace Valley OSB

• “I personally enjoyed this course. It helps me a lot when troubleshooting any electrical system. How to break down a circuit and where to pinpoint a problem, it was challenging at times, but that's the valuable part of the course. It really makes you think. The instructor was very informative and knowledgeable...

  Alex Hansen, Syncrude Canada Ltd.

• “This was a really good course and instructor(Ed Rideout). I found great improvement in troubleshooting procedures and documentation. It also reduced number of steps to find faults by 50% to 75% (more efficient). I recognized different ways to troubleshoot (both open circuits and short circuits). I...

  Tony Cranford, Newfoundland Power

• "I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

  Aaron Staudinger, Syncrude Canada

• “I found the course and the instructor challenged me in ways that revealed my weaknesses and provided the skills and system to overcome them. Well worth it!”

  Mike Ferguson, Ainsworth Engineered

• “The information was good. There was lots of hands on, which was excellent. The instructor kept things moving at a good pace. He was knowledgeable about aspects of the course material. The equipment used worked well with the troubleshooting objective. Definitely learnt something.”

  Bruce Bell, Winnipeg Airport Authority

• “This was a very good course. It helps you to get in a proper mind set when you come up on a problem to troubleshoot. It teaches you that documentation is key to shorten your troubleshooting time. The instructor was on point and had a lot of knowledge to pass on.”

  Calvin Delhon, Syncrude Canada Ltd.

• "Very good tips on how to break down a problem into manageable steps. And on eliminating problem areas to break down problems. Good teaching."

  Karsten Harms, Agrium

• “The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

  Daryl Magerl, TransAlta, TransGas

• "Thought the course was very informative. It taught extra ways of thinking to use for problems. The instructor, Ed Rideout was very experienced and showed poise when asked to go over/show different ways of explaining a problem to the class."

  Alex McKee, Suncor Energy

• "Course teaches and dictates the importance of keeping focused on issue and document info. Plan a strategic execution of analyzing data, record info, isolate problem areas and control amount of excess testing with meter to minimize false readings.

  Todd Giesbrecht, Agrium

• "Course was beneficial in that it shows if you take a complex problem and break it down, document the information you have and come up with a plan, it makes troubleshooting the problem easier."

  Martin Fleming, Irving Tissue

• The course was a good refresher. It had good analysis sharpening skills. Also, the switchboards, laptops, and programs helped break down circuits.

  Zack Berthier, Global Container Terminals

• “Introduction was good, well-paced and concise. This course had the perfect proportion of lecture vs hands on. It had a good variety of troubleshooting diagnostic boards/software, an excellent course for apprentices.”

  Troy Gold, Co-Op Refinery Complex