Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians

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Next Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians Courses

• Excellent course, Joe Kiceniuk did a great job presenting the material. This was a very good refresher for those of us who have experience troubleshooting electrical/electronics and excellent foundation for those us who did not.

  Rick Farrington, Velco

• “This was a very good course that I will recommend to other electricians that I work with. The instructor was very personable and knowledgeable. This course helped me to analyze and understand circuits that I will come across without seeing them beforehand.”

  Aaron Belanger, Syncrude Canada Ltd.

• "Terry Yonkheym was very patient with our lack of technical "expertise". This was a good course to show us methods to practice in future activities to analyze and plan a method to put into practice."

  Scott Cooke, Agrium

• “The instructor was extremely helpful, knowledgeable, friendly and understanding of the student’s different levels of experience. The course was probably one of the best I've done to date. I feel more confident when approaching equipment to repair with either experience or little experience working...

  Philip Roberts, Corner Brook Pulp and Paper

• “The information was good. There was lots of hands on, which was excellent. The instructor kept things moving at a good pace. He was knowledgeable about aspects of the course material. The equipment used worked well with the troubleshooting objective. Definitely learnt something.”

  Bruce Bell, Winnipeg Airport Authority

• “This course was very beneficial, learning and brushing up on old skills. The testing boards/equipment is all set up very well. I would certainly suggest this to any and all colleagues. Two thumbs up.”

  Marris Romaniuk, Syncrude Canada

• The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

  Dave Smale, Agrium

• “ Excellent content with plenty of hands-on troubleshooting and demo-circuits to use/test the techniques.”

  James Froese, Instrumentation Tech, Abitibi Consolidated

• “ Good course content and lots of hands on to solidify the theory. This course will pay for itself in two weeks”

  Dion Antle, Electrical Supervisor, Kruger Pulp and Paper

• "Very good tips on how to break down a problem into manageable steps. And on eliminating problem areas to break down problems. Good teaching."

  Karsten Harms, Agrium

• “ How to analyze, document and test efficiently... this course is for anyone who works on electrical systems.”

  Michael Irving, Maintenance Electrician, Shell Canada

• "The course was good, we were shown a different way to approach problems. The instructor, Terry Yonkheym was easy to understand and follow."

  Quentin Attwater, Agrium

• “Very knowledgeable instructor with a good attitude explains the hazard material thoroughly. The course teaches you an analytical approach for problem solving that can be applied basically to everything in life, recommended to everyone.”

  Felix Kirsher, City of Ottawa

• "The contents of this course will be an invaluable asset to me and I would recommend that other technicians also take this course."

  John Taylor, Ontario Power Generation

• "I liked this course as there were good fault/circuit boards to work on. I liked the heater simulator as it related to a lot of what I would do on a regular troubleshooting day. (A lot of propane furnaces, which are similar) Also, the timing circuit was great, a lot of knowledge came out of that one...

  James Churchill, Cameco Corporation

• “This was a very good course. It helps you to get in a proper mind set when you come up on a problem to troubleshoot. It teaches you that documentation is key to shorten your troubleshooting time. The instructor was on point and had a lot of knowledge to pass on.”

  Calvin Delhon, Syncrude Canada Ltd.

• “ Excellent, an invaluable troubleshooting tool.”

  Jim King, Electrician, Williams Operating Corp

• “This course helps to improve troubleshooting skills by starting with the basics. Shows the importance of documentation for helping you and your coworkers. By planning your testing, you will be more efficient. Course was thorough and well instructed. The instructor made sure everyone was at the same...

  David Brown, Barrick – Williams Operating Corporation

• “Course overall is very good. A lot of good, on topic information. Very beneficial to anyone having to troubleshoot systems. The instructor was excellent. Very versed at delivering the information at an in depth but widely understood method. His knowledge with the process of troubleshooting is very...

  Dave McDonald, Canada Training Group

• "The course did a great job in teaching me how to approach troubleshooting a piece of equipment that I'm not familiar with. It taught techniques and provided lots of practical and hands-on practice using those techniques. The classroom exercises were all very different from each other and all were similar...

  Myron Janzen, Agrium

• “The instructor explained the material very well; he was very knowledgeable of the equipment, material and software. He was able to break down problems to a level anyone could understand. I noticed improvement day to day in my troubleshooting abilities.”

  Steve Terry, Corner Brook Pulp and Paper

• “Very fun course with a wide variety of equipment. Good practice for troubleshooting, unfamiliar equipment also good practice for using your logic for solving unknown electrical problems. The instructor was very helpful and made the course very interesting.” Roch Lavergne, Norbord

  Roch Lavergne, Norbord

• "I enjoyed the troubleshooting and especially the methodology"

  Dave Cox, Koch Fertilizers

• “The course was challenging and effective in teaching the intended skills. As long as one keeps in mind its intent which is to focus on a troubleshooting system rather than the particular equipment, I think anyone would find it an excellent learning experience.”

  Peter Pavich, Weyerhaeuser Canada

• “The course was well thought out, had good equipment, good pace, and relevant training material. The instructor was friendly and relatable, good instruction, good at presenting ideas in different ways to help with understanding.”

  Justin Power, BC Hydro

• “I thought he did a great job presenting the materials and how to properly and efficiently troubleshoot electrical systems. I think that I can use the information I got to help me diagnose problems I may come across at work. I learnt that a system should be analyzed and a plan made before proceeding...

  Vance Gnyp, CO-OP Refinery Complex

• “I found the course and the instructor challenged me in ways that revealed my weaknesses and provided the skills and system to overcome them. Well worth it!”

  Mike Ferguson, Ainsworth Engineered

• “This was a really good course and instructor(Ed Rideout). I found great improvement in troubleshooting procedures and documentation. It also reduced number of steps to find faults by 50% to 75% (more efficient). I recognized different ways to troubleshoot (both open circuits and short circuits). I...

  Tony Cranford, Newfoundland Power

• The props/test equipment makes it easier to understand and learn. Computer apps were an interesting challenge. Even with years of experience, it is helpful to see troubleshooting from another structured perspective.

  Dennis Riesterer, Velco

• “This course was very beneficial in helping you to think about how to breakdown problems to reduce troubleshooting time. The idea of documenting everything so that others can pick up where you left off will help with cross shift issues.”

  Darcy Orthner, Cameco

• “This course gave me a better understanding of how to analyze problems and minimize time in troubleshooting.”

  P Duncan, City of Ottawa

• “The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

  Daryl Magerl, TransAlta, TransGas

• “ I enjoyed it. It was very mixed. You were not overdoing just one aspect but always covering something new. I like the troubleshooting tools…thinking, observing, analysis, then test!”

  Wade Harrogate, Maintenance Supervisor, Molson Breweries

• "This course was good and definitely changed my thought process. The hands on/practical portion I found to be the most effective. The computer programs were also very effective."

  Jeff Henderson, Pengrowth Energy Corp.

• “Instructor was very knowledgeable and the course was great. The course was very hands on which made it easier to learn.”

  Blake Martel, City of Ottawa

• “This was a great course; I had no experience on troubleshooting prior to the start of this course. Now I feel comfortable. I'm glad it was available for me and it will greatly help me in the future.”

  Alan MacDonald, Corner Brook Pulp and Paper

• “This course is the best I've ever done. Lots of hands-on which is the best and fastest way to learn. This course is making me feel more comfortable in troubleshooting; the instructor was a great teacher and a nice person.”

  Darren Buckle, Corner Brook Pulp and Paper

• “This course was a great learning tool and it's hard at times but it was great, good job.”

  Keith Biggin, Corner Brook Pulp and Paper

• “Very good to think of troubleshooting in a more effective manner and safer to record results and findings for information sharing’s and recording. WebCAT will send all people to course in electrical field.”

  Tom Rustige, Syncrude Canada Ltd.

• “As a maintenance electrician, I think the course was great and should be made mandatory for all journeymen. I will continue to use a consistent systematic approach when troubleshooting. Our instructor was very knowledgeable on the material presented, very patient, and made the course fun and entertaining.”

  Pat Buis, Syncrude

• "I liked this class a lot. I liked the use of the different boards and how hands on the class was. The instructor, Joe Kiceniuk was very knowledgeable and clear on his points."

  Matt Hawkins, Velco

• “The first day I thought I should get a little more instructions, but I got into it and I started to see the objective, what the objective was to get me thinking and figuring out methods to improve my troubleshooting. In the beginning I was frustrated but as my troubleshooting improved, frustration...

  Terry Wardrobe, Weyerhaeuser

• “The most useful and helpful electrical course I've ever done with Syncrude. Every electrician should take this course at some point in their career. Makes you think about the problem on a larger scale, then narrow down that your testing area.”

  Graham Pittman, Syncrude Canada Ltd.

• I enjoyed this class a lot. I liked the use of the different boards and how hands-on the class was.

  Matt Hawkins, Velco

• "This was by far the most practical electrical course I have taken so far. The instructor was excellent and very knowledgeable in his field. I wish I had taken this course 20 years ago."

  Rod McColman, Shell Canada

• “This course was very informative and makes you think outside the box. It was challenging troubleshooting. The instructor was knowledgeable and showed you safe troubleshooting techniques. It was a positive atmosphere, effective meter placement, reduced troubleshooting times, visual troubleshooting...

  Taylor Angers, Barrick – Williams Operating Corporation

• "The props and test equipment make it easier to understand and learn. Computer apps were an interesting challenge. Even with a lot of years experience it is helpful to see troubleshooting from another structured perspective."

  Dennis Riesterer, Velco

• "Course teaches and dictates the importance of keeping focused on issue and document info. Plan a strategic execution of analyzing data, record info, isolate problem areas and control amount of excess testing with meter to minimize false readings.

  Todd Giesbrecht, Agrium

• “Very good course. I would recommend to my coworkers if they felt they needed to improve their troubleshooting skills, or develop proper skills. This course will take them to where they would want to be. This course had given me valuable skills and knowledge to make my job as a maintenance electrician...

  Kevin Smerek, Cameco

• “I thoroughly enjoyed this course. It had lots of hands on exercises, which is the best way to learn. Ed Rideout was very knowledgeable and obviously had a ton of practical experience. Great instructor!”

  Dan Rogers, Newfoundland Power

• I did enjoy this course and liked reviewing what I already learned back in trade school. The instructors were very knowledgeable and helped me through parts of the course in which I was a little rusty.

  Daryl Beukers, Global Container Terminals

• "The best off-site training I have been to..."

  Lee Morsette, Boeing

• “ Very effective and efficient way of how to solve a problem…from start to finish”

  Craig Knee, Electrical Maintenance, Newfoundland Power

• “Introduction was good, well-paced and concise. This course had the perfect proportion of lecture vs hands on. It had a good variety of troubleshooting diagnostic boards/software, an excellent course for apprentices.”

  Troy Gold, Co-Op Refinery Complex

• “I really enjoyed my practical class. Thank you for sharing your expertise, I hopefully will be able to implement it further into the field. Thanks.”

  Sergei Martynenko, Winnipeg Airport Authority

• I think the course was useful because it taught me how to plan my troubleshooting. It was a lot of hands on tasks which was good. It gave me a lot of testing experience and the ability to experiment, going about problems in a different way. The instructor, Terry Yonkheym was knowledgeable and kept the...

  Mike Sliva, Agrium

• "Thought the course was very informative. It taught extra ways of thinking to use for problems. The instructor, Ed Rideout was very experienced and showed poise when asked to go over/show different ways of explaining a problem to the class."

  Alex McKee, Suncor Energy

• "I have gained the confidence in analyzing and learning how to find a problem, by not getting my mind stuck in one spot. Just that alone has already made me better at my trade. The amount I have learned during this course would have satisfied me by the end of the second day. So, having a full five days...

  Chris Bodnariuk, Tembec Industries

• “The instructor was very knowledgeable in troubleshooting and course content very interesting and worthwhile course.”

  Mark Johnstone, Syncrude

• “I fully enjoyed the course and I would highly rate this course for the rest of my coworkers. The equipment was excellent and there was a lot of troubleshooting areas which were great.”

  Rodney Rice BC Hydro,

• “Good hands on training in a controlled setting. Trains you on an approach to troubleshooting. Proves that the importance of documenting your finding, shows how to divide and conquer the problem. Lots of different troubleshooting problems to work on so there is something for everyone.”

  Russell Penson, Weyerhaeuser

• "This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

  Tyler Romanchuk, Suncor Energy

• "This course is an excellent tool for anyone who will be doing troubleshooting on equipment or a plant."

  Sean Callahan, Suncor

• “The instructor was very knowledgeable and well prepared. He used real time examples to illustrate points. He kept the flow going not allowing us to get side tracked from our goals. Each day started with a review and reinforced course objectives. A great course, highly recommend it.”

  Kent Strong, Syncrude Canada Ltd.

• I would recommend this training to others, another tool to add to the kit. The instructor, Ed Rideout was easy going and helpful. I also liked the....no question is a stupid question.

  Geof Ansell, Suncor Energy

• “This course was a great eye opener on how planning before troubleshooting, will save you a lot of pain and time. As anew worker to the industrial workplace it is a great way to boost my troubleshooting skills. The instructor was great and made sure we all got the points before we moved on and gave...

  Robbie Bath, Corner Brook Pulp and Paper

• “This is an excellent course for giving troubleshooting procedure. Shows how to breakdown and analyze a problem so with minimal tests you are able to find the problem. The instructor, Terry Yonkheym was very knowledgeable and has extensive knowledge in the troubleshooting and electrical systems. Recommended...

  Tyler Dobbie, Department of National Defence

• "Very good. Good amount of hands on mixed with a good amount of theory. The workload was perfect, any more would have been rushed or not understood by the end of the day. My brain was tired. Any less would not have forced me to push myself. The hands on laptops were perfect."

  James Larsen, City of Red Deer

• “Was a good course. Enjoyed the challenges of troubleshooting with a different method. Would highly recommend.”

  Laurie Tischler, TransGas

• “Very good training, very much like back to the trade school. Best training I have been on in a long time. It really helped with logical process for troubleshooting. Example, more analysis less testing.”

  Drew Cameron, City of Ottawa.

• “The course was very helpful in developing a better technique to approach troubleshooting faults, thinking more about the test you are going to perform. I would recommend this course.”

  Jake Couture, Syncrude

• “I was very happy with the course. I learned a lot. My troubleshooting skills have improved more than what I was expecting. The teacher was awesome and very knowledgeable.”

  Michael Downing, Syncrude Canada Ltd.

• "The course was well presented and the instructor Ed Rideout gave good explanations and answers to the questions asked. He taught us how to look at problems in a different way and showed us other troubleshooting methods."

  Chris Osmond, Suncor

• “He was amazing from the beginning till the end for his in-depth knowledge of the course materials. He speaks in a tone that could be understood. If you call his attention on any topic, he spent time with you and made sure you got it. I loved the course.”

  Johnny Quayson, Syncrude

• "Course is hard for the first coupe of days, but in the middle of the course it starts to get easy or better. I have learnt lots and will take it to my work place. The instructor, Joe Kiceniuk is very good, easy going and very smart. I had fun, thanks for the course Canada Training Group."

  Jeff Ferns, TransCanada Pipelines

• “The course demonstrated the importance of taking notes, which became apparent to prevent yourself from going in circles and checking equipment previously checked. Splitting the circuits into sections is something I will take away from the course and use extensively in the future. I view this as a...

  Matt Goyer, Skookumchuck Pulp Group

• "The hands on work was well organized and the computer word was a nice change from the norm, both of which made you think. This is a must have course for technologists."

  Jason Dalton, Substation Electrician, Newfoundland Power

• "This course was fun and challenging at the same time. Instruction was clear, done in a comfortable environment."

  Vanessa Baker, Suncor

• "I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

  Aaron Staudinger, Syncrude Canada

• “The course will help me a lot in troubleshooting. It made me learn to troubleshoot quicker and able to split the problem in half the time. The instructor was really good at what he teaches and that made the course better. Thanks.”

  Jeremy Buchart, Syncrude Canada Ltd.

• “Using logic and better testing (meter) techniques, I am now a much more effective and efficient trouble-shooter.”

  Colin Lynn, Co-Op Refinery Complex

• “ A good variety of content, and a well informed and open instructor. I will be teaching this method amongst my apprentices and co-workers.”

  Ed Wilhelm, Station Electrician, SaskPower

• “The instructor has lots of experience and demonstrated the information very well. I will make use of the information presented. Great course.”

  Byron Olsen, Olsen Audio

• I found the instructor to be very clear with the information in the course and very helpful with understanding the process of deductive reasoning. This course was very good at helping you work through the problem by writing down or documenting your steps

  Dan Wheeler, Global Container Terminals

• This course was definitely beneficial to me. It opened my eyes on how to look at a circuit differently and use less steps to identify a problem. This training proved the importance of recording ALL information gathered about a problem, at the same time also knowing how the circuits should operate under...

  Brandon Sacrey, Nabors Drilling

• Although I experience many similar troubleshooting scenarios at work, this course helps develop the proper way. Planning, diagrams and a proper course of action that could help me be more effective in the field. I found the last few days interesting as well as being related to electronic systems, some...

  Dustin Yarosh, Imperial Oil

• “The instructor and course was very good. The instructor was well-prepared and very knowledgeable. I would tell all my co-workers how excellent this course was taught.”

  Terry Chipp, Syncrude Canada Ltd.

• “This course and the instructor were both exceptional and I highly recommend this course to anyone in the electrical trade.”

  Travis Cluett, Syncrude Canada Ltd.

• “Interesting course, I enjoyed it.”

  J. Kezema, Weyerhaeuser

• "Excellent course and knowledgeable instructor. Relaxed learning pace with no limits on fault findings. The test equipment and labs were easily understood and were easy to operate. Documentation provided was clear and accurate. It changed my process for fault findings."

  Dave McIntyre, Ontario Power Generation

• “The instructor Ed Rideout, presented the course content in a clear efficient manner. New troubleshooting techniques were well presented and received. By the end of the course I had noticed overall improvement in circuit troubleshooting ability.”

  Brent Green, Newfoundland Power

• “I think the course was very well presented and helped emphasize the use of a meter and how to interpret the readings you get.”

  Mike Funk, LP Peace Valley OSB

• "The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

  Mike Gallant, Irving Tissue

• “This course helps to show how to focus on the problem and how to narrow down where in your circuit the fault is. The instructor was helpful in showing how to prove you have located the fault through testing. This will be helpful in my work on board HMC ships and submarines.”

  Liam Muldoon, Department of National Defense

• “I found that I should be able to find faults much, much faster now. Thank you tremendously.”

  G. Armstead, Co-Op Refinery Complex

• HATCES “I would recommend this course for anyone who was looking to upgrade or start on their troubleshooting knowledge. The structured system taught is a very helpful tool to help pinpoint the problem efficiently. The instructor is very knowledgeable and will help you along without pointing out the...

  Nevin Edmundson, Winnipeg Airport Authority

• "This course gets your mind working so you can look at a problem in a different frame of mind."

  Kirk Barron, Shell Canada

• "The instructor, Terry Yonkheym was very knowledgeable and came across well wth his presentation. He was very good at explaining the problems encountered and what to look for. Also, explained this course was about "how" to troubleshoot with the 5 step system. This technique should help to figure out...

  Rob Lefebvre, Agrium

• "I think this was a great course. I haven't done a lot of troubleshooting up to this point but certainly feel better prepared to do so now. Joe Kiceniuk is a great instructor and he is very knowledgeable."

  Andrew Sheaves, Suncor