Electro-Mechanical Deductive Reasoning for Heavy Equipment Technicians

"This course will pay for itself the first time a critical motor is down. If it saves one hour of downtime that is $100,000.00"

“I would recommend this course to all electrical workers. This course helps you go through the process on what and how to troubleshoot electrical systems. I believe that this would help people troubleshoot electrical problems faster.”

“Great course and instructor was great. Will use to help analyze and troubleshoot issues in antenna systems that I work on.”

“ Excellent content with plenty of hands-on troubleshooting and demo-circuits to use/test the techniques.”

“This was a great course; I had no experience on troubleshooting prior to the start of this course. Now I feel comfortable. I'm glad it was available for me and it will greatly help me in the future.”

“The instructor was very knowledgeable about the course material. The content of the course was very interesting and valuable for my personal benefit as well as the company. I had very little exposure to prints and troubleshooting before the course and I feel now way ahead in this troubleshooting than...

“Course overall is very good. A lot of good, on topic information. Very beneficial to anyone having to troubleshoot systems. The instructor was excellent. Very versed at delivering the information at an in depth but widely understood method. His knowledge with the process of troubleshooting is very...

“Very knowledgeable instructor with a good attitude explains the hazard material thoroughly. The course teaches you an analytical approach for problem solving that can be applied basically to everything in life, recommended to everyone.”

"Excellent course and knowledgeable instructor. Relaxed learning pace with no limits on fault findings. The test equipment and labs were easily understood and were easy to operate. Documentation provided was clear and accurate. It changed my process for fault findings."

“I really enjoyed my practical class. Thank you for sharing your expertise, I hopefully will be able to implement it further into the field. Thanks.”

"Thought the course was very informative. It taught extra ways of thinking to use for problems. The instructor, Ed Rideout was very experienced and showed poise when asked to go over/show different ways of explaining a problem to the class."

"I liked this course as there were good fault/circuit boards to work on. I liked the heater simulator as it related to a lot of what I would do on a regular troubleshooting day. (A lot of propane furnaces, which are similar) Also, the timing circuit was great, a lot of knowledge came out of that one...

“The instructor was extremely helpful, knowledgeable, friendly and understanding of the student’s different levels of experience. The course was probably one of the best I've done to date. I feel more confident when approaching equipment to repair with either experience or little experience working...

The props/test equipment makes it easier to understand and learn. Computer apps were an interesting challenge. Even with years of experience, it is helpful to see troubleshooting from another structured perspective.

“The instructor was very knowledgeable in troubleshooting and course content very interesting and worthwhile course.”

“This course teaches you about mental state and how it affects your attitude when trying to troubleshoot. It plays an important role in analytical thinking that not many people would realize on their own. I would recommend this course/instructor to not only electricians, but millwrights, mechanics...

“Course was very good, challenging and informative.”

“I found the method of troubleshooting presented to be very helpful in solving the problems during the course. After 2 days the time to solve each problem was reduced significantly. I will try to apply this method with similar problems on the job. I found the day 5 troubleshooting board to be most...

“The course demonstrated the importance of taking notes, which became apparent to prevent yourself from going in circles and checking equipment previously checked. Splitting the circuits into sections is something I will take away from the course and use extensively in the future. I view this as a...

"This is the first time I have been trained in a step by step approach to troubleshooting. I feel, this will make future troubleshooting and breakdown issues in the future a lot safer and problem solving a lot easier. Increased production, increased safety means...WIN, WIN!!"

"This course gets your mind working so you can look at a problem in a different frame of mind."

"This course was good and definitely changed my thought process. The hands on/practical portion I found to be the most effective. The computer programs were also very effective."

"Very good tips on how to break down a problem into manageable steps. And on eliminating problem areas to break down problems. Good teaching."

“The course was very effectively laid out and the use of the training aids made the course much easier to stay engaged. The instructor was very knowledgeable and was able to steer you in the proper direction without making you feel stupid. Excellent course overall.”

Course was beneficial in that it shows if you take a complex problem and break it down, document the information you have and come up with a plan it makes troubleshooting the problem easier. Instructor, Joe Kiceniuk was knowledgeable and conveyed the intent of the course.

I did enjoy this course and liked reviewing what I already learned back in trade school. The instructors were very knowledgeable and helped me through parts of the course in which I was a little rusty.

“I found this course to be very precise and to the point, teaching an effective and expedient means to troubleshoot a system that is more or less universal. I found the method this course taught to even be effective on systems I was not familiar with; using this method I was able to successfully troubleshoot...

“My troubleshooting skills are better after finding a method to break apart electrical problems. This course shows you efficient ways to analyze information and plan tests.”

“This course gave me a better understanding of how to analyze problems and minimize time in troubleshooting.”

“Course was very good, definitely gave me another way to troubleshoot problems and make sure I document everything. Had very good examples and hands on was awesome, better than looking at a Power Point all day.”

“This course was a great learning tool and it's hard at times but it was great, good job.”

It was a good course for learning how to troubleshoot systems with a process and direction in mind, by using that process, it becomes clearer what the cause of the problematic symptom is, and in turn to know what should be repaired/replaced. Lots of hands-on experience, troubleshooting was a great way...

“I thought he did a great job presenting the materials and how to properly and efficiently troubleshoot electrical systems. I think that I can use the information I got to help me diagnose problems I may come across at work. I learnt that a system should be analyzed and a plan made before proceeding...

"Although I experience many similar troubleshooting scenarios at work, this course helped develop the proper way. Planning, diagrams, a proper course of action that could help me be more effective in the field."

"The hands on work was well organized and the computer word was a nice change from the norm, both of which made you think. This is a must have course for technologists."

“Using logic and better testing (meter) techniques, I am now a much more effective and efficient trouble-shooter.”

“Instructor was very knowledgeable and the course was great. The course was very hands on which made it easier to learn.”

“This course made me look at the big picture, then find my way to the problem faster by not doing unnecessary testing and checks. Having to write a bubble around the problem area made it easy to reason and test my way through to find the problem quicker and easier.”

The course was a good refresher. It had good analysis sharpening skills. Also, the switchboards, laptops, and programs helped break down circuits.

"This course was very informative and interesting. Good information which is reinforced by the hands on practice provided."

"Great instruction, I learnt a lot of troubleshooting skills. It was a very informative course!!"

"Terry Yonkheym was very patient with our lack of technical "expertise". This was a good course to show us methods to practice in future activities to analyze and plan a method to put into practice."

"The course was well presented and the instructor Ed Rideout gave good explanations and answers to the questions asked. He taught us how to look at problems in a different way and showed us other troubleshooting methods."

“ I enjoyed it. It was very mixed. You were not overdoing just one aspect but always covering something new. I like the troubleshooting tools…thinking, observing, analysis, then test!”

“I thoroughly enjoyed this course. It had lots of hands on exercises, which is the best way to learn. Ed Rideout was very knowledgeable and obviously had a ton of practical experience. Great instructor!”

“Introduction was good, well-paced and concise. This course had the perfect proportion of lecture vs hands on. It had a good variety of troubleshooting diagnostic boards/software, an excellent course for apprentices.”

“I found that I should be able to find faults much, much faster now. Thank you tremendously.”

"The course was effective at teaching the importance of proper documentation of problems and how to narrow down a problem area."

"This course was excellent overall. The equipment and tools provided were excellent. The instructor Ed Rideout, was clear and made you feel comfortable with the material."

“The instructor has lots of experience and demonstrated the information very well. I will make use of the information presented. Great course.”

“The instructor was knowledgeable about the content of the course, which helps explaining how to dissect and troubleshooting electrical problems and prints. This course is a valuable asset. It's provided knowledge on how to become quicker and more efficient at recognizing the problem in an electrical...

"This is a great course. I learnt lots about how to organize and prepare for troubleshooting. Well worth attending."

HATCES “I would recommend this course for anyone who was looking to upgrade or start on their troubleshooting knowledge. The structured system taught is a very helpful tool to help pinpoint the problem efficiently. The instructor is very knowledgeable and will help you along without pointing out the...

"I gained the ability to take my troubleshooting to the next level by doing it faster and safer. I believe I have the ability to troubleshoot any problem by applying the steps that I learned in this course."

“I personally enjoyed this course. It helps me a lot when troubleshooting any electrical system. How to break down a circuit and where to pinpoint a problem, it was challenging at times, but that's the valuable part of the course. It really makes you think. The instructor was very informative and knowledgeable...

“This course and the instructor were both exceptional and I highly recommend this course to anyone in the electrical trade.”

“The course was well thought out, had good equipment, good pace, and relevant training material. The instructor was friendly and relatable, good instruction, good at presenting ideas in different ways to help with understanding.”

“The instructor and course was very good. The instructor was well-prepared and very knowledgeable. I would tell all my co-workers how excellent this course was taught.”

“I think that most of the materials presented were a great exercise in practicing trouble shooting skills.”

"This course was fun and challenging at the same time. Instruction was clear, done in a comfortable environment."

“I thought the course was very well done. I liked the hands-on approach. The instructor was very knowledgeable. I would recommend to coworkers. We work on generator systems, kitchen equipment, industrial, overhead crane VFD’s, HVAC Systems on the base, overhead doors, fire pump diesel and electric.”

The course was very informative and taught us a good way on how to troubleshoot. The teacher, Terry Yonkheym was good at getting his points across and always had time for each person.

"This course is an excellent tool for anyone who will be doing troubleshooting on equipment or a plant."

"I believe this course will help decrease downtime if we document, analyze and have a plan before we start arc testing."

“The instructor is very patient and knowledgeable, offered assistance and gave time to help me understand the task at hand.”

“The instructor was very knowledgeable, able to convey the message to the students so they understood. Hands on problem were similar to real-world problems, good layered track approach didn't intimidate students. Gave students confidence to take a good approach to troubleshooting.”

“ A good variety of content, and a well informed and open instructor. I will be teaching this method amongst my apprentices and co-workers.”

“This was a well paired course with plenty of time and exercises to complete, very knowledgeable instruction for planning.”

“This course was very beneficial, learning and brushing up on old skills. The testing boards/equipment is all set up very well. I would certainly suggest this to any and all colleagues. Two thumbs up.”

I enjoyed this class a lot. I liked the use of the different boards and how hands-on the class was.

“He was amazing from the beginning till the end for his in-depth knowledge of the course materials. He speaks in a tone that could be understood. If you call his attention on any topic, he spent time with you and made sure you got it. I loved the course.”

“ Good course content and lots of hands on to solidify the theory. This course will pay for itself in two weeks”

“Wish I had been given the opportunity to take this training years back. Learning in the classroom, rather than learning in the field, costs the company less down time. This easily pays for the training. Thanks for letting me attend. I will be promoting this to have our 9 control techs take the training.”

“This course helps to show how to focus on the problem and how to narrow down where in your circuit the fault is. The instructor was helpful in showing how to prove you have located the fault through testing. This will be helpful in my work on board HMC ships and submarines.”

“I think that after taking this course, I will become a faster and better trouble-shooter. The instructor was very well informed and came across so that I could understand it easily.”

“This course was a great eye opener on how planning before troubleshooting, will save you a lot of pain and time. As anew worker to the industrial workplace it is a great way to boost my troubleshooting skills. The instructor was great and made sure we all got the points before we moved on and gave...

“This was a very good course. It helps you to get in a proper mind set when you come up on a problem to troubleshoot. It teaches you that documentation is key to shorten your troubleshooting time. The instructor was on point and had a lot of knowledge to pass on.”

I think the course was useful because it taught me how to plan my troubleshooting. It was a lot of hands on tasks which was good. It gave me a lot of testing experience and the ability to experiment, going about problems in a different way. The instructor, Terry Yonkheym was knowledgeable and kept the...

The course and instructor were really good, very well-formatted to keep on topic and moving forward. It was all-around excellent, really opened my eyes to ways of troubleshooting problems I had never thought of asking before, and moving forward, can use in all sorts of different troubleshooting.

"This was by far the most practical electrical course I have taken so far. The instructor was excellent and very knowledgeable in his field. I wish I had taken this course 20 years ago."

“This course was very beneficial in helping you to think about how to breakdown problems to reduce troubleshooting time. The idea of documenting everything so that others can pick up where you left off will help with cross shift issues.”

“This course was very informative and makes you think outside the box. It was challenging troubleshooting. The instructor was knowledgeable and showed you safe troubleshooting techniques. It was a positive atmosphere, effective meter placement, reduced troubleshooting times, visual troubleshooting...

Excellent course, Joe Kiceniuk did a great job presenting the material. This was a very good refresher for those of us who have experience troubleshooting electrical/electronics and excellent foundation for those us who did not.

“The instructor let us know the focus of the course and really showed us the method which we were to follow. Easy to talk to and made you think through the problems.”

“This was a really good course and instructor(Ed Rideout). I found great improvement in troubleshooting procedures and documentation. It also reduced number of steps to find faults by 50% to 75% (more efficient). I recognized different ways to troubleshoot (both open circuits and short circuits). I...

I would recommend this training to others, another tool to add to the kit. The instructor, Ed Rideout was easy going and helpful. I also liked the....no question is a stupid question.

“This course helps to improve troubleshooting skills by starting with the basics. Shows the importance of documentation for helping you and your coworkers. By planning your testing, you will be more efficient. Course was thorough and well instructed. The instructor made sure everyone was at the same...

“The instructor was very knowledgeable and well prepared. He used real time examples to illustrate points. He kept the flow going not allowing us to get side tracked from our goals. Each day started with a review and reinforced course objectives. A great course, highly recommend it.”

“This was a very good course that I will recommend to other electricians that I work with. The instructor was very personable and knowledgeable. This course helped me to analyze and understand circuits that I will come across without seeing them beforehand.”

“The instructor, Terry Yonkheym sure knows his stuff which helps a lot. I think in time I will surely benefit from this course (once I make what I learnt common practice). Class size was perfect and overall experience was good.”

“I thought this course was a great approach to improving troubleshooting skills. Ed Rideout did a great job instructing, was very knowledgeable and easy to understand. I could see my skills improving as the week went on. The test sets used for the course were great, as well as the software. All in...

"I think this was a great course. I haven't done a lot of troubleshooting up to this point but certainly feel better prepared to do so now. Joe Kiceniuk is a great instructor and he is very knowledgeable."

“The course was useful in the sense that it teaches the importance of finding your starting point and staying calm while troubleshooting. The course would be best suited for apprentices, journeymen with little or no troubleshooting experience. There are lessons to be taken from it and about the mental...

“This is an excellent course to build confidence in troubleshooting, building a solid base from which to troubleshoot. The instructor, Terry Yonkheym, sets a good pace, is knowledgeable and is easy to understand.”

“I fully enjoyed the course and I would highly rate this course for the rest of my coworkers. The equipment was excellent and there was a lot of troubleshooting areas which were great.”

“Interesting course, I enjoyed it.”

“The instructor was knowledgeable on course content. He kept everything in informal and made it fun. Emphasized the process on how to solve problems.”

I enjoyed the course. It refreshed things that I have not had to troubleshoot in a long time. I will recommend this course to everyone in my shop. Thanks for the knowledge Joe Kiceniuk.

“Was a good course. Enjoyed the challenges of troubleshooting with a different method. Would highly recommend.”